LA Fitness in Plano, TX offers a spacious gym environment with a variety of fitness equipment and group fitness classes. The gym operates long hours, making it convenient for any schedule. Some visitors have praised the friendly and helpful staff, as well as the cleanliness of the locker rooms and amenities available. This location also features a pool, basketball court, and racquetball courts, adding to its diverse offerings.
However, multiple reviewers have highlighted significant maintenance issues, including rusty and broken equipment, and poor cleanliness in some areas. A notable concern is the problematic customer service, with particular reference to challenges in canceling memberships. Overall, while the gym has its strengths, there's a need for improvement in equipment maintenance and customer service.
Pros:
- Spacious gym environment.
- Variety of fitness equipment.
- Offers group fitness classes.
- Long operating hours.
- Friendly and helpful staff (per some reviews).
- Clean locker rooms with amenities.
- Includes pool, basketball court, and racquetball courts.
- Convenient location in Plano.
Cons:
- Significant maintenance issues.
- Problems with equipment cleanliness.
- Challenges in canceling memberships.
Location / Contact
- Address: 6101 K Ave, Plano, TX 75074, United States
- Phone:+1 972-517-0294
- Website:lafitness.com
Rating Stats
Reviews (13)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 13 reviews.
The address is: 6101 K Ave, Plano, TX 75074, United States .
The contact number is +1 972-517-0294
This service is listed under Gym .
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Tiina
1 year ago
The equipments are old and rusty. Not tidy and clean either. The crowed is mostly older or retired people. Well you get your workout but it doesn’t have a good vibe. Certainly some people likes this gym but it is not for me.
M
1 year ago
I use this gym when in town, visiting family. The front desk staff is nice and the weights and machines are adequate, but the gym is not clean, cardio equipment is rusty/doesn’t run smoothly, and it’s way too warm. Every trash can I saw was either overflowing or about to. Also, the floor around the benches has so much hair and ‘dirt’ it looks like it’s never been swept.
Vikram Parolkar
4 years ago
The Cardio equipment is in terrible condition and has been for the last year and a half. The equipment is full of rust and some of the bikes have a rusty squeak. This makes for a poor experience for me and my surrounding club goers. The electronics on the bikes go in and out causing inaccuracy in tracking of my workout.I have made multiple requests to club leadership over the last year and half to replace and fix the faulty equipment and the repeated response is that they are at the mercy of corporate’s upgrade schedule.I know this is not the brand that LA Fitness hopes to achieve. And, I hope immediate action can be taken.