Orangetheory Fitness

Members have access to all locations, unique variety of equipment with new pieces arriving weekly. Highly recommend this gym to anyone in the area, you will not be disappointed!

I love OTF Richardson! Friendly staff, amazing coaches, and never a dull workout. I don’t think I’ve ever left a class feeling without feeling accomplished and feeling like I worked hard!

The good: 1) receptionists Natalie & Emily are great, helpful, call and text, answer promptly. 5 out of 5.2) Coach Cherri was very welcoming to new students, encouraging, helpful, able to handle the heavy workload with grace. 5 out of 5.The bad: 3) Most classes are full a week or so in advance. In addition, they are overbooked. But unlike airlines which overbook 5-15%, they seem to overbook 70-120%. Wait 8 hours still won't know. 1 out of 5.4) Cold shower, no towel service. Don't know if it's chicken or egg: I'm the only one preferring to shower after workout, no one else seems to. Or is it because they recognized shower is cold and so not bother? 1 out of 5, at least there's shower.Summary: if you join, there'll be even less classes available for all of us. Join when they double their timeslots and improve wait-list situation.(added after second visit)The good: 3) the place is clean, even the shower room.Update to 2) Coach Cherri has left, moving out of town. Hope other coaches are just as goodThe bad: 3) the use of heart monitor, a key element of Orange, is NOT free, but an additional charge to monthly fee, and expensive. Rental is also expensive. Even bringing in own heart rate monitor to connect to the system incurs a fee. I decided to just use my own watch monitor, which cannot connect to the system, so can't see my progress on the screen - not can the coach see and help with my training in heart rate, even though that's my main purpose of joining is to increase exercise heart rate.Addition to 2) the light sensor-timer for the shower room is set up same as other rooms. In my second visit, I got a call while changing clothes. While showering, the lights turned off (because timer expired). That may have scared some people. Thankfully I knew what's the cause and how to fix it, by just activating the sensor again by sticking out my hands. It felt like shower facility is an afterthought. Please increase timer if possible.

Love love LOVE this studio! Staff and coaching are all terrific and always make being part of OTF a success! Courtney the new manager brings the social with a hefty side of service! She’s always there for us who need assistance! Coaches bring out the best in us and are always encouraging. The music mixes are awesome (and perfect volume), and an hour flies by! So glad to be part of OTF! Highly recommend this studio.

Words cannot describe how much I love showing up here 5/7 days of the week! I love this studio so much and I’m so thankful for every single staff member and all the coaches at this studio! Shoutout to John, Alex, Emily, Natalie, Mallory, Coach Kim, Coach Cherri, Coach Devan, and Coach Moose (and Coach Penny when we get her!) I’m challenged, encouraged, and supported in my health goals. Orange Theory has changed my life-no looking back-only Orange Lights from here on out 🍊❤️. If you need a place to get yourself fit both mentally and physically-look no further and JOIN!

This is one of my favorite studio in DFW!!! The studio is clean, coaches are attentive to the guests and front desk is mostly friendly. I was stunned when one of the front desk representative was uncourteous of a simple request of reserving 2 spots next to each other. I was told if I want 2 spots then the 2 guests must check in at the same time. I respected the policy and waited for my friend to arrive (while the class is already starting).upon my friend arrival we were told all the spots next to each other are all taken and we have to start at different stations. There was a young man there attempted to set the 2 cards aside and was told not to do that because it’s against the policy. The lack of courtesy and undermined a colleague is profoundly disturbing experience from such a well manage establishment.

Thank you so much, Mars!

Thank you!

Thanks for the 5 Star review! We appreciate it!!

Thank you for the five-star review, Keith!