Planet Fitness

I was a member in the past and have returned after a few weeks at another gym. The vibe is always better at Planet Fitness. The staff is friendlier and the patrons that frequent the location near my house are there to work out. I also love the fact planet fitness is open 24/7.

Planet Fitness is the first gym I have ever joined and I am so glad to have found this one. They do temperature checks when you first walk in, there is hand sanitiser throughout the building, and you must clean the machine once you are done using it. It can get a little crowded depending on what time you go but on the app they even have a meter that says what their crowd control level is. All in all, I am pleased.

I just moved from another location my membership is not at this franchise! but I do not ever bring anything to the gym due to because I don’t wanna Put my stuff in a locker or carry a bunch of things with me on the floorh. they do not except cash and if you are not a member at the franchise they will not look your card on file and I do not bring cash or Credit card to the gym. so always bring water and whatever you want because they are not accommodating if you were not part of their franchise. I feel like this should be fixed .

The gym is always cleaned and there is enough equipment to work out while socially distancing. There are a lot of classes to attend for different thing which is great. The massage beds and chairs are amazing. Great team members also.

Tried signing up today (2/12/21) because I kept hearing $0 down. I went on their website and I decided on the classic membership, and I did see that the $0 down offer ends on February 28th! Great. When I tried signing up, it tried charging me the $49 set up fee. I called and spoke to Sabrina, I believe. She told me that the deal happen to end yesterday (2/11/21) and she apologized because the website had not been “updated”, and will inform their manager.You know, this is a pretty bad first impression. Instead of honoring what’s on the website and working with me to rectify their mistake, all this lack of integrity is a reflection of what’s to come.

Clean, good social distancing, temperature checks when entering and masks required when moving between workout stations. Hand sanitizer and equipment disinfectant placed throughout the gym. Most gym goers are respectable of your space and clean the equipment once they are done using it. Not too crowded even during peak times. Honestly couldn't ask for more from a gym during the pandemic.

Not much to offer, but they have a lot of different equipment and machines to choose from. Love the way how safe and sanitary they are during these covid 19 times. So clean I feel safe going.

I have to give a shout out to Ruth the manager as she is on the ball and employee Starr who is always radiant. Equipment is up-to-date the gym is kept impeccably clean and it is never crowded during my workout times

Charged me a late fee for 8 months without communicating at all they were taking an extra $15 per month. I didn't find out until I canceled my membership and asked for a receipt. Do not trust these people. …

The staff at front extremely rude and unprofessional.I had the black membership which allows me to go to any location. My home location is not 24 hours so I went to this location at night and the guy at front desk said I don’t have a membership. I didn’t have my membership card but I Give him my drivers license and phone number and he still said I can’t enter the gym. I said yes I can and he said no I can’t and he called the cops on me. The police came and asked me to leave but the cops were very nice because they knew I was right they said. Anyhow I cancelled my membership. I tried to contact head office to tell them but there is no head office. I walked in to cancel and No one even cared to ask me why. I rather pay more but get customer service.