Planet Fitness

The ENTIRE staff is consistently friendly, always clean, and you typically don't have a long wait for equipment during primetime hours if at all, and there's always cardio open! Much better than LA Fitness in my opinion and truly a no judgment zone! After several years, I'm still impressed!

As far as Planet Fitnesses go, this is the best one I've gone to. The training area is clean, the cardio equipment is plentiful, and the weights and machines are in good condition. It's usually not too crowded; I've only had to wait a few times for a Smith machine for heavier lifting. I appreciate that they've recently added some new dumbbells heavier than 60 lbs. For a secondary gym, this place does the trick.

I’ve been working out at this location for over three years and have been a black card holder since 2013. Because of the way the manager, Ruth, handled an incident I reported in which personal safety was a concern, I will be ending my membership. Personal safety should be a concern for ALL employees and when a claim is made, you need to confront the individual the claim is against rather than telling the person who made it that you don’t believe them.

Wow, Sabrina was really awesome! I just joined and she made the sign up process really enjoyable. She has a great energy and a wonderful personality. The gym is newer looks beautiful and has all new equipment. I look forward to working out there.

I had a terrible experience at Planet Fitness in Pompano Beach, FL. I've been a member for approx.four years now. I enjoyed working out at this location because of it's flexibility of being open 24/7 which is fantastic.I was working out on the stair climber getting my morning cardio in. I was using the only stair climber at the time. Approx 20 minutes into my workout a staff member by the name of Marque started cleaning and dusting the machine right next to mine. I asked Marque if he could stop cleaning so close to me because the dust was bothering me and social distancing. He looked at me with an attitude and started questioning me and asked why I was using the machine? I was in disbelief with his response being that I'm a customer who has been a member for several years now. I explained to Marque that I wanted to enjoy my workout and I asked if he could go clean the next machine. He ignored my request and continued going back and forth asking me to switch to a different machine. I eventually asked if his Manager was available. He replied that she was and her name was Ruth. Marque continued being argumentative to the point that I picked up my phone and told him that I would start recording our conversation if he did not leave me alone. He eventually went to the front desk. Approx.fourminutes later, I went to the front desk and asked to speak with the Manager - Ruth. I was met by Sam who was the team lead. She told me that Ruth would not arrive until 9:00 am.. At this point, I'm really upsetbecause my workout was interrupted and staff lied to me. I did not want to speak with Sam. I only wanted to address this issue with the Manager. After all, my request was not a difficult one. I'm a VIP member and I utilize several Planet Fitness locations. I've never experienced this kind of low level customer service. I would like to speak with you about this.My concern is that when a member makes a request to an employee regarding their health and safety, it should be taken seriously and not be met with unprofessional behavior. Bad service and my workout was ruined.

It doesn't feel competitive. You can come in, in any shape and not feel intimidated. Plus the trainers will work with you or let you go at your own pace.

I was usually the type that couldn’t stay committed to a gym membership. That all changed once I walked into the place known as Planet Fitness. Sabrina did an amazing job with signing me up. She showed me the benefits in a way that made me understand. I never knew a staff could be so friendly. I feel welcome whenever I come in. Star and Daniel also made the atmosphere feel especially calming. Whoever their manager is needs to give each one of these three team members the recognition they deserve!! :)

I am a business owner that was interested in working out here. My friend work out here. So I asked them to place some of my Busienss cards here to network each other I would display them in my location which has many walk ins. The hound men at the counter were respectful and nice yet when they came back with a NO that I cannot display my Busienss. I still did not have issues with that. It’s how it was handled by the manager. I am a person of the community, a business owner and was a possible client that was willing to spend a lot of money with trainer and use of equipment. Instead of talking to me like a person, I was told by his inexperienced employee that felt bad that he had told me yes. Shame on the manager for being unfair to his employees and for dating no. I will promise a backlash from myself, my social media and my friends will most likely find somewhere else to go.Imagine if they treat me like this how do they treat the poor people that actually uses facility. Are the hypocrites? Treat people like people when they pay you?It’s managements noose, shame on that manager for not facing and talking with me.

I like this location and the staff are always very helpful. Some of the machines could use duplicates like the bicep curl and pectoral machines because they are always occupied. As a Black Card member, I wish they would get rid of the monthly limit for visits to other locations or at the very least the requirement to fill out the "sign in sheet" since you still have to scan your bar code and the information could be pulled from there digitally.

Counter workers rarely greet customers due to being on phone, and were not informative during registration. Management is terrible with customer service. I prefer the other Planet Fitness facilities in the area.Just came in to change my review. The above was true when I posted a month ago. Since then, I have seen a lot more effort by the staff to be friendly and greeting members of the gym. The manager is present often and has been active in improving the atmosphere of the facility.Definitely a great improvement. Changing the review from 1 star to 4.