Planet Fitness in Racine, WI, located at the Regency Mall, offers a welcoming and clean environment for fitness enthusiasts of all levels. Open 24 hours most days, it ensures great flexibility. The gym features a wide range of equipment and amenities such as hydro massage beds, tanning, and total body enhancement, making it an excellent value for its price. However, it has faced issues with cleanliness and customer service during peak hours or ongoing construction.
While most members appreciate the professional and friendly staff, some have reported difficulties with membership cancellations and occasional crowding, especially during peak times. Despite these drawbacks, Planet Fitness remains a popular choice due to its affordability and comprehensive facilities.
Pros:
- Friendly and helpful staff
- Clean environment
- Affordable membership fees
- Wide range of equipment
- Hydro massage and tanning amenities
- Spacious with many options
- Open 24 hours most days
- No judgement zone
- Conveniently located
- Free day pass for prospective members
Cons:
- Difficult membership cancellation process
- Issues with cleanliness during peak hours
- Inconsistent customer service experiences
Location / Contact
- Address: 5748 Durand Ave, Racine, WI 53406, United States
- Phone:+1 262-554-0209
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 5748 Durand Ave, Racine, WI 53406, United States .
The contact number is +1 262-554-0209
This service is listed under Gym .
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Jan
1 year ago
Large facility, a lot of machines. Never have to wait for one. Very clean and friendly staff
Charlie Jarvis
1 year ago
Staff is highly competent, friendly, non-judgemental, good to work with. Equipment is first rate. The place is kept clean.
Alisha Torres-Rayley
1 year ago
If you have questions or need help seek out Alex! He's friendly, welcoming and helpful! 10/10 I almost changed gyms when I moved up here and stayed because of him.
Selmer Spexet
1 year ago
Clean, updated and good variety of equipment!
Matthew Levan
1 year ago
Lenny is a very high energy employee who is customer focused. When I see him working I have confidence everything will be taken care of. The club is overall very clean and well ran. I do wish the hours would be extended for earlier opening on weekdays and weekends.
A Omar R.
1 year ago
I really miss experience fitness for the same price there was a pool and there was a nursery for the children Today I tried to go with my 4 year old son he's just going to see me he's not going to touch or use any equipment and they denied me entry hopefully the another gym was still open there, I never had a problem, so many months with the inconvenience of expanding the gym and they couldn't think of something like that. I think they need a new person in their logistics.
Jerico norton
1 year ago
Very peacefull like the employees
Carol Hansen
1 year ago
Loved the tanning and the massage beds
deb foley
1 year ago
I enjoy working out at Planet Fitness in Racine. I appreciate their diligence regarding standards of cleanliness. The staff has always been very professional, helpful, and pleasant.
Ruth Baumann
1 year ago
Yescalen. Goings update on what you have to do that would be awesome and how you can help us out es una película que tiene and I will get back to you on this as soon que as we can get 2629 6341 0