Planet Fitness in Racine, WI, located at the Regency Mall, offers a welcoming and clean environment for fitness enthusiasts of all levels. Open 24 hours most days, it ensures great flexibility. The gym features a wide range of equipment and amenities such as hydro massage beds, tanning, and total body enhancement, making it an excellent value for its price. However, it has faced issues with cleanliness and customer service during peak hours or ongoing construction.
While most members appreciate the professional and friendly staff, some have reported difficulties with membership cancellations and occasional crowding, especially during peak times. Despite these drawbacks, Planet Fitness remains a popular choice due to its affordability and comprehensive facilities.
Pros:
- Friendly and helpful staff
- Clean environment
- Affordable membership fees
- Wide range of equipment
- Hydro massage and tanning amenities
- Spacious with many options
- Open 24 hours most days
- No judgement zone
- Conveniently located
- Free day pass for prospective members
Cons:
- Difficult membership cancellation process
- Issues with cleanliness during peak hours
- Inconsistent customer service experiences
Location / Contact
- Address: 5748 Durand Ave, Racine, WI 53406, United States
- Phone:+1 262-554-0209
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 5748 Durand Ave, Racine, WI 53406, United States .
The contact number is +1 262-554-0209
This service is listed under Gym .
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ZUESONEARTH
5 years ago
Is a decent place to work out. Just don't expect it to be easy to cancel your membership. I moved away and have been charged for 2 months after I cancelled. I have gotten nothing but run around and managers that say it's closed, yet it keeps appearing on my statements. I have been told ( by a manager) to tell my credit card company to remove it. What??? Don't charge me! Good luck.
Maria Jobe
5 years ago
This location used to be pretty good. Lately it's gotten dirty and many of the members don't put their weights away correctly or wipe down the machines. I believe it has a lot to with the many new members from January. It would be nice if the staff walked around to check and emphasize it when new members join. It can be a hit or miss with the staff but the majority are pretty friendly. I also hate the tvs on the cardio machines. They can be turned off but they turn back on every time the speed is changed manually.
John Valukas
6 years ago
I enjoy every workout. Employees are great, friendly and keep the facilities clean. I have met some great people here and would recommend this gym to anyone.
Barbara Bialecki
6 years ago
I would recommend fitness at Regency Mall in Racine, Wi. I have been eating healthy and working out at Planet Fitness since it opened in July of 2016. I have lost 40lbs since May of 2016. I know that eating properly and the working out works together. I love it here!
Joshua Fenner
6 years ago
They are 24 hours ,showers are nice clean, tanning ,massage beds and chairs all kinds of equipment and the staff is very knowledgeable couldn't ask for much more from a gym .
Enrique Acevedo
6 years ago
Well, I was OK with the gym, until someone walked right past the front desk, went into the men's locker room, broke my lock, and stole my wallet. They proceeded to Best Buy, Dick's Sporting Goods, and Walmart and spent $3600 on my charge cards. Their response was "Oh, so sorry to hear that." And video shows exactly what I am saying. Perhaps they should have a key on a pin system like Innovative Fitness in Franklin has....
Alex Bathe
6 years ago
I absolutely love this gym. There's always friendly staff members walking around as well as plenty of machines. I never have to wait around hoping something opens up. Just all around terrific place.
Matthew Kabelis
6 years ago
A nice facility. Clean and well kept. It doesn't smell like a locker room, nor does the locker room. Nice amenities. All stream lined areas. Individual TV's on bikes and elipticals, etc. Tanning beds and Aqua massage chairs are well kept and work well. Massage chairs are great. Showers in the locker rooms are real nice; 2 sprayers-one rain maker over head and one wall sprayer, nicer than equinox last time I was there. Plenty of machines even in busiest times. Everyone from young to old and out of shape to musclebound meat heads. 4 of 5 because staff is all teenagers. Don't know much more than how to sign up and turn on massage beds n stuff. It doesn't feel like a gym because there is no adult supervision.
Holly Hale
6 years ago
Overall I love the gym! I am not intimidated to work out by any means. There are lots of perks being a Black Card Member that I take advantage of on a daily basis- tanning, hydro-massage beds and total body enhancement are my favorites! My only complaint is that the tanning rooms are extremely hot come late afternoon due to the lack of ventilation.
anna Marie
7 years ago
The trailer looks so small. I went there end on June 2016. Exercise balls only they had. I wanted to work out and tan. Very disappointed when it was a trailer. I joined in 2013 in Milwaukee WI as a Black Card holder. I wished there is actually a building with equipment other, tanning, massage chairs than silver exercising balls. I would be there every day if there were not in a trailer.