Body Zone Sports and Wellness Complex

Over the past month I've been dealing with the Aquatics Director for a simple refund due to a scheduling conflict and it has been easily the worst customer service experience I have ever had. No phone calls were returned and after multiple emails I was told there was no record of my communications (even after speaking to many different people at the front desk). I was made to feel like a total nuisance. After another 2 weeks of waiting I called again and the wonderful woman at the front desk processed the refund in 5 minutes. Why was this something that needed to take a month? Our family was going to try out the swim lesson program and then become members but after this that won't be happening.

Large facility with plenty of equipment. They have a helpful staff.

Love the exercise classes along with access to the well equipped & maintained gym..

Taking my daughter for a soccer clinic. Easy in and out and she loves playing indoor.

Not many sports complexes close by to compare to but they do have great options for all kinds of sports and workouts. You have to be a member or join/sign-up a team to use most of the facility. It's a clean, nice complex.

My review is for the youth swim classes.We aren't gym members, but we come to Body Zone for all things kids! The swim school they offer is phenomenal! I've heard mom's say they don't like that the kids take turns in the classes...or that they don't swim right away... and that blows my mind. From about 2.5 years old, to now almost 6 years old, my daughter has learned so much! And we always get asked where she goes. The way they teach is the American Red Cross training standard, and a lot is based on safety. "Safety first, then team work." It is so important to them being better swimmers, and helping those with fear of the water have the tools to be confident enough to be out there.We've had quite a few of the instructors through our time, and they've all been wonderful. I think they are all trained well. The front desk staff are great. Kyle is always cordial and helpful. Miss Lisa is literally the best person on the planet. We just could not be more happy to swim here. Thank you, guys, for making our time here amazing.They also participate in the JBF sale ( I love them for that. Totally helpful to the community.) And if I was closer, I'd probably join for myself. Their new classes look like fun!!

Honestly one of the worst gyms to go to in the area. I was a member for over 6 years and always had issues. Stay far away from this place unless you want to spend $15 a day after driving back 19 hours from hurricane ian. Every dollar counts for them as they are losing gym members on a monthly basis. A simple request was made that there were no paper towels in the mens locker room. Another hour went by since i asked and still no paper towels after telling the front desk. This is extremely scary , especially with covid still going around in which the sanitation is horrible in the bathrooms. How can we wash our hands if there are no paper towels and NO hand dryers. Again, save yourself the $15 a dont go to this place.

Great place to workout. Personal trainer Stephen is the best. The new REP ROOM CLASS is FANTASTIC. Guest services staff are fabulous, STACIE, STACEY, LACY and LILY

Great fitness facility. Whatever you want. Weights, Cardio, Swimming, Skating, Classes. They have it all with a friendly staff and professional trainers.

Amazing facility with everything you are looking for in a gym! Especially pleased with how clean and cared for the equipment and rooms are. Not to mention the new Rep Room class is so unique and an incredible workout - room atmosphere is so cool with the dimmed lighting! Definitely recommend for anyone in the area!