Retro Fitness at Kenhorst Plaza is a popular gym choice in Reading, PA, praised for its cleanliness, extensive equipment, and friendly atmosphere. Members frequently highlight the top-notch facilities, including well-maintained machinery, a smoothie bar, and convenient child care services. Knowledgeable staff and trainers consistently receive commendations for their supportive and professional demeanor, creating a welcoming environment for fitness enthusiasts of all levels.
Despite overwhelmingly positive reviews, some members report issues with the cancellation process and contractual agreements. These specific concerns suggest a need for caution when signing up for memberships, ensuring clarity in understanding terms and conditions. Overall, Retro Fitness stands out for its outstanding amenities and community-centric approach.
Pros:
- Extremely clean facilities.
- Wide variety of well-maintained equipment.
- Knowledgeable and friendly staff and trainers.
- Smoothie bar with a rewards program.
- Childcare services available.
- Welcoming and supportive community.
- Plenty of classes and training programs offered.
- Convenient location in Kenhorst Plaza.
- Flexible membership options with guest privileges for certain plans.
Cons:
- Issues with the cancellation process.
- Complaints about strict contract terms.
- Occasional overcrowding during peak hours.
Location / Contact
- Address: 700 Kenhorst Plaza, Reading, PA 19607, United States
- Phone:+1 610-927-5854
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 700 Kenhorst Plaza, Reading, PA 19607, United States .
The contact number is +1 610-927-5854
This service is listed under Gym .
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Joshua Liptock
5 years ago
Great gym, always kept clean and located conveniently. Although sometimes the free weight area can be over packed from 4-7 but I guess that can be expected most places. Also has a great staff that cares about your experience.
Mikey Brutto
5 years ago
Very friendly and knowledgeable staff! Classes make exercise fun and the facility is very clean! I have been a member since the day Retro Fitness opened and never once had a thought to switch gyms. The amenities are endless, whether you are looking for child sitting, a fresh and delicious smoothie, or an outdoor workout area Retro is your place! If you have any questions about membership ask for Scott! He's very helpful and will walk you through all of your options. If you have any questions about Personal Training, Team Training, or Strong classes ask for Janet! She is one of the most professional and knowledgeable trainers I have ever met, with years of fitness experience. Stop in and see this great gym for yourself!
Deanna Atkinson
5 years ago
Best gym in Berks County! Large variety of equipment for anyone to use. Smoothies are great, perfect for after your workout. Staff is friendly and will help you when you need the help. Great prices too! I would recommend anyone to check it out, you won't be disappointed!
Eric Sears
6 years ago
Retro is what this area has needed for years. Staff is always friendly, gym is always well kept and clean. Keep waiting for them to be open for 24hrs, but overall, you need to get yourself to Retro and sign up.
Elaine Odagis
6 years ago
DO NOT JOIN THIS GYM THE MANAGER LIED. He misrepresented himself said he was going to be participating in Healthways. To me that was the decision maker. I went in the first time and the treadmill didn't work they only had spin cycles I didn't even like. I left.i had asked.what do I do to cancel my membership because of the Healthways deal and was told the reason why they chose not to go that route is because they were asking for a 2 year contract. The girl said I had to come back to talk to the manager and when I did he would not let me out of the contract.. I said what contract he said I signed a 1 year con
Charles Buzeleski
6 years ago
Best gym in Berks County (and probably PA) hands down. Awesome equipment, awesome staff, and the best smoothie bar ive ever expierenced. Would 100% reccommend to anyone
Ron Monterroso
6 years ago
I hope that everyone knows that planet fitness is a much better and cheaper option than this. Remember you are signing a one year contract plus an annual subscription due always in the middle of your contract so they will get $300 from you for a year even if you cannot go due to work travel or that you don't like the gym anymore.
Dave Rodriguez
6 years ago
Best gym I've had the pleasure of working out in. Staff is polite and courteous and gym is always kept in good and clean working condition. Would be cool to hold contest(s) or some motivating incentive for people over 50 as working out for people 50 and beyond are is not as easy as the younger ones. This could generate some media attention (interest) and thus more revenue for Retro Fitness...just sayin...
Julia Goheen
6 years ago
My experience has been positive, all the coaches are always pleasant and as you enter the facility staff at the front desk are pleasant. If there has been a confusion they are willing to seek the input and correct it. I have joined because of the team conditioning as its a great workout, everyone participating has been great team and the coaches are awesome. l do believe I will get the results I'm looking for. I have done several of the workout classes and enjoyed them as well. My request would be to change where the stereo is in the workout classroom from the corner its at to the opposite right corner by the mirror. So the instructor does not have to stop walk over to change the music. Keeps the class going on a good pace. No complaints keep up the great work and positive interactions with the clients.
Jae Olmer
6 years ago
We joined this gym not knowing what to expect... Now we are glad we did. The staff is great, the classes are great, and on days I cannot get to classes, I can still have a great workout because their equipment is great. I love that the staff takes the time to make you feel comfortable and are very motivating during classes. It has been a great experience so far.