Retro Fitness at Kenhorst Plaza is a popular gym choice in Reading, PA, praised for its cleanliness, extensive equipment, and friendly atmosphere. Members frequently highlight the top-notch facilities, including well-maintained machinery, a smoothie bar, and convenient child care services. Knowledgeable staff and trainers consistently receive commendations for their supportive and professional demeanor, creating a welcoming environment for fitness enthusiasts of all levels.
Despite overwhelmingly positive reviews, some members report issues with the cancellation process and contractual agreements. These specific concerns suggest a need for caution when signing up for memberships, ensuring clarity in understanding terms and conditions. Overall, Retro Fitness stands out for its outstanding amenities and community-centric approach.
Pros:
- Extremely clean facilities.
- Wide variety of well-maintained equipment.
- Knowledgeable and friendly staff and trainers.
- Smoothie bar with a rewards program.
- Childcare services available.
- Welcoming and supportive community.
- Plenty of classes and training programs offered.
- Convenient location in Kenhorst Plaza.
- Flexible membership options with guest privileges for certain plans.
Cons:
- Issues with the cancellation process.
- Complaints about strict contract terms.
- Occasional overcrowding during peak hours.
Location / Contact
- Address: 700 Kenhorst Plaza, Reading, PA 19607, United States
- Phone:+1 610-927-5854
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 700 Kenhorst Plaza, Reading, PA 19607, United States .
The contact number is +1 610-927-5854
This service is listed under Gym .
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Olivia Madara
2 years ago
Every staff member I’ve ever come across is incredibly friendly, helpful, and judgement free! The facility is beautiful and has every piece of equipment you could possibly need. The gym is constantly being cleaned, but especially during this pandemic, they have gone above and beyond to make me feel safe and protected. I’ve been a member of a few gyms, but have never felt such a supportive environment as Retro! This is not only the perfect gym to support your physical health, but a great place to support your mental health as well!
Rick Wolf
2 years ago
I'm 70 years old and over the years, I have been a staff member and paying member of a number of gyms. Retro Fitness is by far the best equipped and cleanest facility in the area. However, what truly makes it stand out from all other gyms in the area is the highly qualified and friendly staff. For the past two years I have worked with Allie Reppert in an effort to, "keep the old man out." It's been successful. Because of her nutrition counseling, personal training sessions, and overall coaching skills, I am have attained a 17.8% body fat composition. Equally important has been the support of other coaching staff who always provide words of encouragement. Suffice it to say, Retro Fitness has truly made a difference in the quality of my life, and they have helped me, Keep the Old Man Out!"
Mark Reichert
2 years ago
This is one of the cleanest gyms I’ve ever been to. The staff is very friendly and the GM is awesome. The gym is big and spacious, you won’t feel cramped in here. The turf area is big and is also kept very clean. All of the equipment is in amazing shape and the machines are never broken here. They stay on top of everything. Smoothie bar is a great treat after you crush your workout in here too! You need to check this gym out👍
Why Why
3 years ago
Oh wow, they have smoothies! But you can only cancel your subscription in person and they charge you after you think you've canceled once. What a joke.
Jake Defazio
3 years ago
I've canceled my membership, and they continue to endlessly change me... they make the cancellation process a nightmare. Retro should be ashamed not letting members cancel at will the their local location... I would give zero stars if it was a option.
XxbowhunterXx92 -
3 years ago
Great clean place. Best staff of any business iv entered. Very polite and welcoming, and pretty knowledgeable of everything fitness related. Best place to go, hands down.
Briana Hafer
3 years ago
Best gym ever! Plenty of equipment and great customer service. This place has a great motivational and family environment.
brea lesher
3 years ago
The manager told my boyfriend and his brother they could get a month membership for $25 and they could both use it since only one of them drives and they live in the same house. I then also got a month membership for $25.Today my boyfriend and I went to the gym and when we went, his membership said “see manger”. The manager immediately starting complaining that the key was saying “see manager” because the membership didn’t belong to him but to his brother. They live in the same house so having two different scanners is unnecessary. My boyfriend had about 5 people about to sign up to workout with him but we are now switching gyms so it’s their lost. This manager comes off as a liar who’s all about money and not for the people. Don’t recommend.
Paul Redford
3 years ago
Kelly was very friendly and helpful, She gave us a tour and equipment demonstration. The smoothies are great! If you are in the area and need a gym to drop in this is the place for you!
Kyle Lutz
3 years ago
There's a reason they have an "F" with the Better Business Bureau. Be sure you're ready to commit to a full year at a time because they will not let you out of your contract. There is no chain of command to run the complaint up to, they use a third party biller who has no liability or interest in helping you either. Made a mistake in joining here. Very Retro, having year long iron clad contracts.