Bay Club Redwood Shores

Uhhh no I am not paying $300/MO to watch an aerobic class while I workout upstairs .. Super annoying

Pools are great. I’m a little disappointed at changing room amenities based on cost.

Sales team is horrible. I’ve been reaching out to add my mom to our sharing membership. Never gotten back till they need us to renew the membership.

Very disappointed with the management and ownership of the club. I've been a member for many years and it's very sad to see how awful the entire facility has become. There are ants and rats in the kitchens and locker rooms. They continue to increase costs everywhere, including our member dues without updating anything in the club. Where is our money going and being spent? Looking in the staff parking lot It appears to be going into the pockets of the higher ups while members are left to deal with a club that is failing and falling apart more and more every day. No oversight of housekeeping so one day you might have a towel and other days you have to beg for one. Showers and locker rooms are filthy, hardly any cleaning done throughout the day by the housekeeping staff other than Maria. And to top it off the customer service, especially in the evening and from Neil Lloyd is appalling. It's become a very militant operation just checking in when going in the afternoon/evening .I highly recommend saving your money and joining a club where member experience and doing the right thing are present and a priority of the club. At this location and company, that is the farthest from the truth. Very sad what's happened to this place and bay club company as a whole.And couldn't agree more with Daren regarding childcare. Several of my girlfriends have these same issues but nothing is being done about it like everything else wrong at the club. Matthew Stevens you should be cleaning house both literally and physically ASAP

Club was spacious and relaxing until they moved all these different aerobic classes upstairs and a small area in the downstairs area. Upstairs they closed off half of the weight room so it is very cramped and too many people forced to workout next to each other.Seems like they are turning the club into a YMCA group class + kids play center ..they just use any space they want and dismiss single gym go-ers that are trying to workout in a spaced out environment.

IF there was an option for 0 stars I would. This Club is not what it used to be. I understand change is inevitable, but all the wrong things are impacted. Instead of changing out the broken lockers, showers, dirty carpets, they change membership prices. None of this money is being invested into up keep & cleaning the club. The house keepers all fight with each other and there is no department manager overseeing housekeeping, its usually the kids at the front desk folding towels while managers sit behind the desk in that office eating (we can see them when you check in). The club is out of something every week, or something breaks or some group fitness class is canceled or moved. Its a shame how much this club has fallen apart. The PAC owners took care of the facility and its members, its nothing like that with these new Bay Club management and ownership. I am certain this will fall on deaf ears but if my review can save anyone the $ I highly suggest somewhere else to workout. The restaurant is filthy, there is no spa, you have to pay extra to use the tennis courts. What are you paying for? And to top it off, these new shared memberships allow someone to gain access without any screening. As a result all you hear and read about are thefts taking place. Shouldn't this be a safe club? Its not and clear to see there is nothing being done about it.

Warning! The childcare is a great feature of this club and a big part of the reason we joined. However, it is almost impossible to book your children in. I have spoken to several parents who stay up until the midnight deadline and still have trouble getting their children in for a reasonable amount of time. They’ve clearly outsold the capacity. It is making us reconsider the high price we pay.Otherwise the faculties are great and the pool is a big plus particularly in the summer.

Family friendly, elite athletic programs and perfect for relaxing.

Great club, very spacious and well laid out equipment. My only complaint is the basketball court, particularly recently.They just throw kids in on the court at random times and kick who ever is playing off. Couldn’t there be a better spot for kids to run around and throw balls at each other?

Amazing gym !