Club Pilates

I’ve been coming for almost a year now and still look forward to every class. I love the transformation my body took. The teachers are all great and the studios are clean. The equipment is well kept too!

I was feeling super unmotivated in my regular workouts and wanted something to add to my routine. That’s when I decided to try Club Pilates. It was easy to sign up and the location is convenient. I was nervous at first but even from the intro class I knew this was something I would love. The variety of classes and quality of instructors is fantastic. In particular, Natalie always pushes her classes to do their best and is encouraging. I always know I’m going to have fun and get a great workout in. Highly recommend this studio!

My experience at this Pilates studio was extremely disappointing. We attended an introductory beginner class with Natalie, hoping for a welcoming and supportive environment. However, the instructor's behavior was shockingly rude and condescending. Instead of helping us learn and feel comfortable, she made us almost feel almost bad about it when we struggled or didn't understand certain movements. Ive taken pilates only a couple times yet she would make remarks like Oh you’ve done pilates before I would expect you to know this movement… If I was a professional at pilates I wouldn’t have chosen the INTRO class. This lack of professionalism and empathy left us thoroughly unsatisfied with our visit. I brought my friend here thinking this would be our permanent pilates studio since it is so close for us and convenient, I usually go to SESSIONS pilates in plano and would rather make that 30 minute drive and we will gladly take our money there. Im assuming because the intro was free but that doesn’t excuse anything…That is the first point of contact with new customers so you’d think you would want to be welcoming since you’re serving potential members. The manager, Emily, was extremely friendly during check in but other than that I would strongly advise against choosing this studio if you're seeking a positive and supportive atmosphere for your Pilates journey!

I suffer from social anxiety but I always feel comfortable coming here. The people who come here to practice pilates and the staff are so kind.

Worst customer service ever. Do not go to this place. They will scam you and find ways to take your money. I strongly discourage using this service. Extremely dissatisfied with the customer service I received from front desk Maya and Natalie.

Thank you for the review, Angela!

Classes are fun, instructors are helpful, and the booking process is easy!

Never answer there phone, which is unfortunate for a new business. I live next door and was hoping to start a membership but no one ever answers

Do NOT sign up. No class availability and very poorly managed. Not only did they oversell memberships, but was told to just jump on waitlist then was charged teo $15 fees when they cleared me for a class an hour prior to start. The one 8am class I was able to get to the key holder was 30 min late; the entire class waited out in the cold for them to finally arrive to unlock doors and for our 55 min class to be cut in half. I worked with them the first two weeks when they took my money but barely offered any classes maybe three a day and asked me to “bare with them” - I did. And now after being unable to get even 2 classes a week when I’m paying for unlimited- I’m being told it’s another fee to cancel. This place is a scam. Truly a horrible experience. Very disappointed.