Orangetheory Fitness

Just called to inquire about any kind of details regarding this facility. As soon as the receptionist or worker on the other line answered the phone I felt rushed. But I preceded with the call and asked if they could tell me a little bit about there facility. So her reply was that she was about to close and what did I want to know more (pricing). So I informed her again and said I wanted to know what your facility has to offer. Her response was very rushed and condescending. This call was the most unprofessional call I have ever heard. That is saying a lot because I do talk to people everyday for work and I always take the time out of my day to make the other person feel welcomed and if they have any questions they can ask away. Very very poor customer service over the phone.

Everyone was very welcoming and friendly! I was super nervous to go to my first class, but felt so grateful I went. The coach, Jordan, did a great job at being encouraging and motivating! 10/10 would recommend!

Orange Theory provides a whole body workout. I love the change between treads and floor as well as the coach led guidance. This prevents monotonous and boring workouts. I also really like being able to guide my level throughout the class. It allows me to truly listen to my body and push when I can, but give grace when needed. I love that my coach is uplifting and encouraging!

I really love the group experience. I was always afraid of group classes, but the coaches are so helpful and you are always moving. We work so hard but I look forward to every class. It keeps me accountable and working towards my fitness goals. It feels like a team effort. You make friends and cheer each other on. The coaches care about your form to help prevent injury. I love my OTF family.

I enjoy coming everyday to OTF it has become one of my favorite places to be.I gave it a 10 out of 10 because everything is on point, when you come in the ladies in the front desk are always with a smile and making you feel welcome. The coaches are also AWESOME and are always pushing you to be better.

I love all the class time options. I'm not an early, early morning person and I have kiddos/hubby I want to spend time with in the evening, so having options to work out mid-day is great! Super nice and encouraging staff & coaches too! Always pushing you to do better!

Orange Theory is an extraordinary experience! It's not just about the workouts, but also the atmosphere, music, and colors that make every moment something truly special. To truly understand this, you have to go and try it out for yourself. I absolutely love it! The coaches are knowledgeable and motivating, the workouts are challenging yet fun, and the community is welcoming and supportive. Overall, Orange Theory provides a unique and effective fitness experience that I highly recommend to anyone looking to improve their health and well-being. Don't hesitate to give it a try - you won't regret it!

This place is terrible! Front desk is rude! Terrible communication! They judge you and your body! Not a safe place! Not clean and very disrespectful comments. Tried this place out for 2 workouts! Just terrible! SAVE YOUR MONEY! Don’t waste it here!

I went to this place for a week with the premier membership and I hated it! The coaches are amazing, but the people in the lobby are rude and they will get an attitude about needing to rent a heart monitor. I put my hard working money into this place only to get rudeness and mean stares. Won’t recommend this location. Richardson is better!!!!

OTF is a life changer. I've been attending this studio for over a year now. Before trying this place I was clinically obese and had not exercised in 3+ years. Because of this i was super anxious not knowing what to expect and being very self conscious. The front staff and coaches were very nice and super supportive. I've been hooked ever since and love going. It has seen a few price increases in the past year and it is a bit expensive but if you need that accountability and a fun workout this is the place to go! Shout-out to both coach Nicole's and Shane. There are other coaches who I hear are awesome but I have never attended their classes. Ohh and shout-out to Manager Chris (maybe he'll always remember my name from now on hah)! Seriously though if you are looking at this and checking this place out wanting to make a healthy change in your life do it! It will change your life. First class is always free and they will take a lot of time working with you and explaining everything.