24 Hour Fitness at Hilltop Mall, Richmond, CA, offers a mix of convenience and a range of workout options with various amenities like a pool, sauna, and plenty of cardio equipment. For those seeking flexibility, the gym’s operating hours accommodate early morning to late evening workouts, making it easier to fit fitness into a busy schedule. Easy parking and a location within a mall add to its convenience.

However, the cleanliness and maintenance of the facility are major concerns for many members. Numerous reviews cite dirty bathrooms, poorly maintained equipment, and unfriendly staff. The gym is often crowded, and the equipment is not always in working order. For a 24-hour gym, this location has received considerable criticism for its cleanliness and general disorganization.

Pros:

  • Convenient location within a mall
  • Wide range of workout options
  • Ample parking available
  • Flexible operating hours
  • Friendly staff on occasion
  • Good for cardio workouts
  • Sauna and steam room available
  • Decent selection of weights and machines
  • Engaging workout environment
  • Military-friendly

Cons:

  • Dirty and poorly maintained bathrooms
  • Many machines out of service frequently
  • Often overcrowded and disorganized

Location / Contact

Rating Stats

3.1

out of 5.0

34 reviews
5.0
17 reviews
4.0
14 reviews
3.0
11 reviews
2.0
24 reviews
1.0

Reviews (100)

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My 300$ watch was stolen here as well as my conditioner.. Decent place to work out though. but like most of their locations, the mens room needs a serious cleaning as well as the pool room mold everywhere….At least it’s cleaner than the Oakland location.

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Nice gym but hours are ridiculous

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why is it so dirty. All the machines are broke. the bathroom floors are always covered in urine. Is there a cleaning schedule.? Also is there a reason why it's open for 16 hours a day. This one needs some help so send some corporate it's up to you to make it right.

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Many machines are out of service. Room X is not equipped, so you have to move weights from one place to another - very messy. Not so clean.

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It's a supersport, gotta fix the hours a bit more and keep everything up to par a bit. Re-rack those weights, inflate all those basketballs weekly, do routine checks for all that stuff. From sac to SD i've been to many 24's but this one needs help. I guess it's cuz the mall is closed and whatnot.

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Most of the gyms have machines that are out of service. The ones that do work are not next to each other so if you are working out with a partner, good luck. Plus it seems a lot of machines people don't really use.For example the rows of elliptical machines. We pay annual and monthly dues for a club that is designed to be "24 hours" yet since the pandemic not all clubs are 24 hours, but we still pay the same fees. Most of the clubs are generally not cleaned well. We have been to several clubs in the East Bay,North Bay and LA area it is the same across the board. So far the cleanest, best amenities by far are in Pleasanton,Ca Super Sport.

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Worse

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Staff not friendly and the manager is very arrogant and not friendly my advice do not sign up for this gym stay far away.

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No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.1-star.

This business has 100 reviews.

The address is: 2126 Hilltop Mall Rd, Richmond, CA 94806, United States .

The contact number is +1 510-758-2224

This service is listed under Gym .

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