Planet Fitness in Richmond, CA is a solid choice for those looking for an affordable and welcoming gym. Located at 4925 Macdonald Ave, this 24-hour facility during weekdays offers a range of amenities including numerous machines, cardio options, and a clean environment. Staff members are often praised for their friendliness and helpfulness, ensuring a positive atmosphere for beginners and seasoned gym-goers alike.

While the gym excels in providing a judgment-free zone and sufficient equipment, there are some drawbacks. Notably, it's not open 24 hours on weekends and there have been instances of cleanliness issues reported by some members. Privacy concerns in the locker rooms have also been raised. Despite these, the overall feedback leans towards a positive experience, particularly highlighting the welcoming staff and varied equipment.

Pros:

  • Affordable membership fees
  • Open 24 hours on weekdays
  • Friendly and helpful staff
  • Clean and well-maintained machines
  • Judgment-free environment
  • Ample parking space
  • Spacious gym layout
  • Variety of cardio equipment
  • Hydro massage beds available
  • Good for all fitness levels

Cons:

  • Not open 24 hours on weekends
  • Cleanliness can be inconsistent
  • Privacy concerns in locker rooms

Location / Contact

Rating Stats

4.1

out of 5.0

22 reviews
5.0
8 reviews
4.0
17 reviews
3.0
18 reviews
2.0
55 reviews
1.0

Reviews (120)

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I dont know why people give this place a low rating, I have been a black card member since September 2015 or so, and I can assure you this place is just like any other gym. Sure every now and there there might be a little wrapper of tootsie roll that got ignored or some paper towels that weren't refilled, but the staff here is attentive and helpful. I don't usually leave reviews, but I feel like I need to do it this time because I just see a lot of pointless complaining, as if being given the power to rate a place puts people in an automatic position of elitism. Its a gym, not a resort, its clean and the staff is cordial.

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Sooo the place is OK nice pm staff adequate equipment nice space only problem is every time I go the take a shower they are super gross twice there was tampons and always hair balls so I just go home to shower but I would be nice to take one there

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Probably the dirtiest club anywhere in terms of trash on floor, locker rooms trash everywhere........toilet paper rolls all strung out...........and not to mention the dumbbell rack weights scattered across the ab workout area and even in the front of the gym. So ok, its a pig pen but if you are anything above a novice weightlifter stay far away. Dumbbells go up to 75 pounds, there are no bench presses......said NO plated presses anywhere............most accessories are missing for the pull downs ( like close grip handles, ect )............ and zero leg curls standing up............its a mullet place and thats about it. Planet Fitness bills itself as this great workout facility whereas its slightly better than a YMCA. Might just be your place but not mine. Front desk a meeting area with staff and their friends all sitting on counters............

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Had to quit this gym because for the last 2 months they are serving up HOT water out of the only water fountain. Have repeatedly alerted the manager Andrea to this and all she has for me are excuses about how plumbing contractors can't figure it out. She can offer me no resolution timeline, she can offer me no discounts of membership, she can only offer me to quit and take the door! So naturally I quit on the spot, and was rudely asked to leave because they didn't like my complaints and when I asked her and the other staff who else I can contact, they refused to give out any other corporate contacts. VERY shady company. This must be America's worst gym. Really stupid to be serving your sweaty gym customers HOT water during the hottest time of summer. It should be noted that a few feet away from their crappy hot water fountain, they have a large retail cooler filled with COLD water bottles for sale. This should give you a taste for how Planet Fitness does business.

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The Facility was neat and clean, the staff was friendly and answered all of my questions. I travel the west coast and use PF as my gym on the road, this one was of the largest I have ever seen and at 530pm i had no issues getting on any equipment.

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I really like all of the cardio machines and while the staff is friendly, as other reviews said, they aren't very good greeters. What I don't like is the odd hours. I wish they'd be consistently 24hours. That would be convenient.

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GREAT EQUIPMENT!Good location...Not. Right next to a HUGE city sports club. HmmmmCLEAN? YESGood showers? No not reallyStaff? NiceTanning? AwesomeSet-up and layout? Awesome.

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I've been to a few PF across the country and this one has had the worst management, by far. We were there at closing time and, instead of making an announcement to everyone in the locker rooms, they decided just to turn off the lights. It gets extremely dark in there with the lights off. There were about 10 guys changing and trying to make it back from the showers without slipping and cracking their heads open. The lights came back on after about 5 minutes only to go back off after an employee walked through the locker room without saying anything. Three of us were still in there. I came out and asked if that was their policy, instead of just making an announcement. They said it was an accident. I told them that my wife was still in the women's locker room and, big surprise, they turned t he lights off on her and failed to turn them back on once I told them she was still in there. She said that she couldn't even see her clothes to get dressed. This is being reported to Corporate. There's no way this can be corporate policy. Dark, wet locker room is a HUGE liability. The employees just wanted to leave ASAP for their Friday night, instead of worrying about the safety and welfare of the members. Go to another location, if you can.

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Equipment is adequate, but the place smelled like urine, and BO Big time.Two friends and myself decided we were going to sign up at a gym to get in great shape for summer!We were shown around and even tried one of their machines, but the smell was so badwe had to leave! When we got home we were running for the shower...! We could stillsmell the bad odor on us!!Please wipe down your equipment with sanitizing wipes. Spray Lysol around from time to time!Do something because the word will get around! Puke!!

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Awesome for the price. And for the person who says their hours suck. News flash. They too are 24hrs Monday thru Thursday. So pay a lot more at 24hr fitness just because planet fitness allows their employees to have a night life on the weekends.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 120 reviews.

The address is: 4925 Macdonald Ave, Richmond, CA 94805, United States .

The contact number is +1 510-232-2100

This service is listed under Gym .

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