24 Hour Fitness at Hilltop Mall, Richmond, CA, offers a mix of convenience and a range of workout options with various amenities like a pool, sauna, and plenty of cardio equipment. For those seeking flexibility, the gym’s operating hours accommodate early morning to late evening workouts, making it easier to fit fitness into a busy schedule. Easy parking and a location within a mall add to its convenience.
However, the cleanliness and maintenance of the facility are major concerns for many members. Numerous reviews cite dirty bathrooms, poorly maintained equipment, and unfriendly staff. The gym is often crowded, and the equipment is not always in working order. For a 24-hour gym, this location has received considerable criticism for its cleanliness and general disorganization.
Pros:
- Convenient location within a mall
- Wide range of workout options
- Ample parking available
- Flexible operating hours
- Friendly staff on occasion
- Good for cardio workouts
- Sauna and steam room available
- Decent selection of weights and machines
- Engaging workout environment
- Military-friendly
Cons:
- Dirty and poorly maintained bathrooms
- Many machines out of service frequently
- Often overcrowded and disorganized
Location / Contact
- Address: 2126 Hilltop Mall Rd, Richmond, CA 94806, United States
- Phone:+1 510-758-2224
- Website:24hourfitness.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 100 reviews.
The address is: 2126 Hilltop Mall Rd, Richmond, CA 94806, United States .
The contact number is +1 510-758-2224
This service is listed under Gym .
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B G
11 months ago
Only 2 out of the 6 stairmasters are currently working. It’s been this way for almost half a year now. Please fix this!
Ricky Spencer
11 months ago
Engaging workout environment, with polite members and staffing.
al koma
1 year ago
Multiple stair-Masters need to be replaced. Otherwise clean enough gym and very friendly staff
Jen Jackson
1 year ago
As a result, I gave them five stars. They have my full support. They are both friendly and professional.
Lenora Tucker
1 year ago
24 Hour Fitness offered me convenience and a range of workout options, making it my reliable choice for staying active on my schedule.
james vaughn
1 year ago
A more compact gym. The interior is smaller and configured to fit into this old space that used to be a mall. The crowd here is mostly teen to late 20 s early 30s.Still though with the mold in the bathrooms and vents. And it’s usually pretty loud. I would say more so than most gyms. Especially around 5pm to close. But it’s a lot of dudes and their workout friends. Machines don’t stay in use for long, but they do get snagged quick. The sauna here is good, dry/wet.Not open 24 hours this location.Staff is like the rest they talk about certain guests (myself included) about dumb stuff that you would hear in junior high or some other idiot way of being a passive bully.
Janaina Moreira
1 year ago
The gym doesn't have enough accessories and equipment, it's missing a lot of things. Unfortunately, I'm disappointed. And I closed the annual package 😥 …
Jeannette McClendon
1 year ago
Got back into exercising after a 2-3 year hiatus. Feels so good. I hate I wasted all this time.
Anil Goswami
1 year ago
We appreciate you taking the time to share your positive experience. We look forward to welcoming you back at the club soon!
Dan Padilla
1 year ago
There is equipment that has been out of service for months,even years. For example the seated shoulder press has been out since 2020 it just sits there like a coat rack ,makes no since why they haven't fixed. This shoulder press is highly in need of repair due to the fact that it's the only freeweight seated barbell press for shoulders. Also seated leg press machine has had out of service label on it for almost a year now. I've been a 24hr. Customer for over 20 yrs it's an unacceptable way to run a so called professional Gym. Suck less !!!