Planet Fitness

So far the gym looks great and the people are great, but seeing these inadequate lockers put me in a bad mood immediately because you can't fit certain locks in there. The hole is shoved up against the top.

The hours switch is awful. It is extremely crowded at 5 am now when they open.... if the person actually shows up on time! ...they didn't show up again this morning!!. Only 3 smith machines, so there is always a line to get one. Dumbells limited to 70 and during peak times, you usually have to wait to get any of the mid range dumbells. No new equipment in years. Other planet fitness gyms have more to choose from and some even have free weights and advanced machines that work with your apps. This gym is way behind compared to other planet fitness gyms.

The hours and reliability of it being open at the time the hours say it’ll be open are really bad. Being open until only 7pm multiple days each week is one thing, but I got there this morning at 6:30am and no one had arrived to open the gym. This isn’t the first time it’s happened.

Not great with the hours. They never open on time but close 11pm. Where is the 24/5 ??? I spoke to the manager and she said its cause they dont have customers. I call bs.. i used to be a regular at 11pm-1am and there were other people. I plan to cancel or transfer my membership to a another gym. Get your location straight and adjust the hours.

This is the second week of my membership and the gym is late to open on 2/24 & 2/25! Not a good first impression. I joined this gym because it supposedly opened at 5am. That is the only time convenient for me before work and before my kids wake up. Maybe instead of the canned “I’m sorry, please see management” you need to be proactive. Here’s a thought - maybe management needs to open at 5am.

They’re quick to take my money but not quick enough to open up their doors on scheduled time. I woke up early to try to get in a workout before work because this is the closest to my house but ended up wasting sleep, time and gas - AND GAS AIN’T CHEAP RIGHT NOW. And it happened two days in a row too. They need to fix this issue immediately because this causes an inconvenience to a lot of folks. Instead of directing every loyal paying customer to contact the club manager, why don’t you guys (whoever that’s been responding to every review) take the initiative and reach out to them instead?

I used to love going here but since the hours have changed. It’s been disappointing. People joined this gym because it was 24/7. The hours now is terrible. Especially on Fridays, Saturdays and Sundays. It opens way too late and closes way too early. The times and days I am able to go are either too packed or they’re closed. I’m seriously thinking about canceling my membership if the hours doesn’t change.

Good location! Very clean for most part. Wish it had more machines as it gets crowded with a wait line to some machines.Update 2/28/2022The gym has changed their hours. Not sure why. I will have to cancel my membership and switch to anytime fitness. The 24/5 availability was perfect for my work schedule. Great location for anyone who can make it before they close. Its way way to crowded late nite.

I use to love planet fitness until they got rid of Mahommed. He helped so many people focus on their workouts and prevent injury. The staff is always helpful and nice but I am very sad to see him go!!!

I love this planet and location however the hours aren't good. I have discovered the planet fitness in Charlotte have went back to 24 hours at least 3 days a week so I will be going to this location on those days. It's way more convenient for people with late working hours.