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Crunch Fitness Roswell offers a friendly and motivating environment for all fitness levels. Located in the Roswell Village Shopping Center, this gym boasts modern equipment, diverse workout spaces, and amenities like a dry sauna. Many reviews highlight the helpful and knowledgeable staff, making it an ideal choice for personalized training sessions. The gym operates long hours to cater to various schedules, offering ample opportunities to get your workout done.

Despite its many strengths, some members have reported issues with customer service, especially regarding billing and cancellation procedures. Additionally, the gym can get overcrowded during peak hours, leading to long wait times for equipment.

Pros:

  • Friendly and welcoming staff
  • Knowledgeable personal trainers
  • Modern and abundant equipment
  • Clean environment
  • Dry sauna available
  • Good pricing
  • Ample squat racks
  • Flexible hours
  • Variety of classes offered
  • Good lighting with lots of windows

Cons:

  • Busy during peak hours
  • Complicated cancellation policy
  • Reports of poor customer service

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
2 reviews
4.0
5 reviews
3.0
2 reviews
2.0
48 reviews
1.0

Reviews (72)

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The gym equipment is great but don't recommend going during busy hours. You will be waiting for a squat rack or machine for a while. Also the customer service is lacking. Had experience with front desk worker who completely ignored me and my brother when we tried to sign in and pay for a protein shake and another worker who accused us of taking the shake with out paying. They have no idea how to speak with customers in a professional and polite manner. Thinking of cancelling honestly

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The gym is nice & always clean but, I thought this location would be different than my former Crunch. Unfortunately, it isn't as far as money is concerned. I was charged for something I expressed I didn't really have time for & the word "add" which I assumed was putting me down as interested, was used instead of "charge" which should have been stated plainly. I won't be using what was "added" & I was offered a t-shirt for the trouble..... apparently my company is offered a discount & I was going to help bridge the gap between the companies but at this time I'm not interested in doing so. I wouldn't want my colleagues charged for something extra on the SECOND day of membership like me :DP.S. Karla is AMAZING she is the reason I signed up to begin with & knows her stuff.

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This is an amazing facility! I highly recommend going here. They make you feel at home and it’s super clean. Every time I walk in they greet me by name and always have great customer service. Highly recommend!

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Was visiting this side of town and decided to finally give Crunch a try. Gabe is one of the Managers and was awesome to chat with. Answered all my questions with ease and showed me around the spacious facility. If your ever in the area and are curious about trying this place out, do! And be sure to ask for Gabe. He’s great!

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Crunch Roswell is my favorite gym and I've been a member of many. Definitely found a home not only due to the incredible equipment but because in the morning the front desk manager is awesome. Karla's is the most welcoming person I've ever encountered at a gym. Will definitely be here for the long haul.

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This is the type of energy needed to get a good exercise going. That Chris is an awesome guy. Fully energetic and keeps a positive vybe everyday. Not sometimes but all the time. Welcoming!!! The best gym we’ve attended in over a decade.

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I’ve had memberships at just about every gym you can think of, Crunch is my favorite. This location has super friendly and helpful employees, my man Gabe is absolutely awesome as is everyone else at the front. Shout out to Brady too, he’s an awesome trainer.

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Came in and Steven took great care of us! This was my first visit as a guest and I loved how helpful Steven was. He helped my friend and I develop a first day back plan and showed us around. Would totally come back again!! No pressure and great vibes

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Crunch is definitely one of the best gyms out there. There is a variety of equipment and they have training equipment that is very versatile. Highly recommend joining and I enjoy coming in everyday. Matt is awesome and he knows his stuff. Join today!

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Crunch Roswell is fantastic! The employees are very accommodating. (Especially Andrew, Mike, and Stephen!) I had to cancel my membership with Crunch when I moved out of the state. When I moved back to Georgia, they made my registration experience easy and effortless. It’s great to be back. Thank you all so much!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 72 reviews.

The address is: 625 Holcomb Bridge Rd, Roswell, GA 30076, United States .

The contact number is +1 470-300-2400

This service is listed under Gym .

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