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Orangetheory Fitness in Salt Lake City offers dynamic, high-energy workouts designed for all fitness levels. The facility is equipped with the latest machines and maintains a clean environment. Trainers are highly praised for their personal attention and motivational skills, making every workout challenging yet enjoyable. The community atmosphere and supportive vibe make it a standout gym choice.

However, some customers have reported issues with front desk service, citing rudeness and unfulfilled promises. The signage for the location can also be hard to spot, and parking has been noted as inconvenient. Overall, while the gym experience is highly rated, the customer service needs improvement.

Pros:

  • Great trainers who provide personal attention.
  • High-energy, varied workouts.
  • Clean and well-maintained equipment.
  • Supportive and community vibe.
  • Science-based, effective fitness programs.
  • Safe and motivating environment.
  • Personalized for all fitness levels.
  • Challenges and events for extra motivation.
  • Positive impact on both physical and mental health.

Cons:

  • Front desk service can be unhelpful and rude.
  • Difficult to locate with limited signage.
  • Inconvenient parking situation.

Location / Contact

Rating Stats

4.7

out of 5.0

3 reviews
5.0
1 reviews
4.0
1 reviews
3.0
55 reviews
2.0
0 reviews
1.0

Reviews (60)

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The workouts are efficient and motivating. I used to feel “too busy” to workout but the scheduling system makes it easy to fit a workout into my schedule and I’ve seen great results since I started 1.5 years ago.

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I’m a long time OTF fan and adore the coaches and MCs at the Trolley Square location. They make it a very personal experience every single time and made sure we were safe through the pandemic. I’m especially thankful for how much they helped me modify exercises after a serious injury, so I could continue exercising and further my rehabilitation. Thanks, OTF fam!

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Orange theory changed my life! I went from not working out at all and being stuck in a rut to working out 5 days a week and the commitment to move forward! They always have fun challenges & events. It’s a great community to be a part of!

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I love the workouts! The staff, coaches, and other members are so nice and helpful. I've only been here one week and I haven't felt out of place or too unfit to be here once. Loving this Orange Theory location!

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Going to OTF has become one of the most important self care things I do each day. And the best part is that each time I walk in the OTF doors at Trolley Square I feel like I’m going home. The staff at the front desk always presenting an excitement that all of us are there to be challenged and that we are all valued. The coaches, interested in making sure we do our best for that particular day. There are people of all ages and all different abilities and when I leave I feel we all think we’re champs for completing the workout. OTF of Salt Lake City thank you for being there everyday. And BTW, thank you for insuring our safety this past year. Your hard work did not go by un-noticed. 👏🏼👏🏼💪🏼💪🏼💪🏼💪🏼💜💜💜💜😎

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Love coming to OTF - I have an elite membership, so 8 classes a month, I go 2x a week. The classes are really good, you work lots of different muscles and I can absolutely tell I'm getting stronger. Great coaches and helpful front desk staff as well.

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I LOVE OTF!!! Just started about a month ago and I look forward to class every time I go! Always a good workout that goes by so fast! Plus the staff and coaches are incredible and make the gym such a positive environment!

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Great coaches, great mc's, thankfully they reopend when the state told them they could in May 2020 and saved my sanity. At home work outs just aren't the same. There is something great about groups classes for sure. Jeff, Liz & Melissa are great motivators and push me to do more! I love the challenges, they always keep me motivated to keep going. The email and app summary of our work outs and all time highs are great and make you feel awesome about your progress. Thanks Orange Theory!

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OTF is one of my favorite places to workout - it’s always challenging and there’s a lot of variety and options to modify, when needed. It’s a great blend of cardio and strength/resistance training. OTF at Trolley Square is my go-to location. The coaches are top-notch - they get to know you, are always willing to help with injuries and modifications and they do a great job of personalizing a workout even in a group setting. Jeff and Melissa are some of the best! They were possibly the cleanest, most well maintained studio in SLC during all of Covid and have kept up many of the cleaning protocols. I always felt safe and comfortable coming in here. Try them out - you won’t regret it!

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What an AMAZING place to workout, the equipment is always clean, and the staff is friendly. All the coaches I have worked with give great feedback and ensure that my workout is giving me the maximum benefit! I started orange theory about six months ago, and I feel so much better about myself and my body. Would highly recommend this place to anyone who is looking for a great workout! Can’t say enough good things about what Orange theory has done for me!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 60 reviews.

The address is: 602 E 500 S, Salt Lake City, UT 84102, United States .

The contact number is +1 801-255-9050

This service is listed under Gym .

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