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Orangetheory Fitness in Salt Lake City offers dynamic, high-energy workouts designed for all fitness levels. The facility is equipped with the latest machines and maintains a clean environment. Trainers are highly praised for their personal attention and motivational skills, making every workout challenging yet enjoyable. The community atmosphere and supportive vibe make it a standout gym choice.

However, some customers have reported issues with front desk service, citing rudeness and unfulfilled promises. The signage for the location can also be hard to spot, and parking has been noted as inconvenient. Overall, while the gym experience is highly rated, the customer service needs improvement.

Pros:

  • Great trainers who provide personal attention.
  • High-energy, varied workouts.
  • Clean and well-maintained equipment.
  • Supportive and community vibe.
  • Science-based, effective fitness programs.
  • Safe and motivating environment.
  • Personalized for all fitness levels.
  • Challenges and events for extra motivation.
  • Positive impact on both physical and mental health.

Cons:

  • Front desk service can be unhelpful and rude.
  • Difficult to locate with limited signage.
  • Inconvenient parking situation.

Location / Contact

Rating Stats

4.7

out of 5.0

3 reviews
5.0
1 reviews
4.0
1 reviews
3.0
55 reviews
2.0
0 reviews
1.0

Reviews (60)

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I moved here for NM and I was so sad to leave my OTF gym because the coaches were awesome. I can’t tell you how incredibly happy I am to have found another studio with equally amazing coaches! Everyone is super friendly and is always helping members reach their goals. Not to mention I never walk out of there feeling like I didn’t get an amazing workout. Highly recommend this studio and all their coaches!

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I joined Orange Theory this week and attended 3 classes already. A friend highly recommended it after I told him I’m looking for a good workout place, be it a martial arts school or gym. At OT, a trainer leads a group divided into 3 sections: weights, treadmills and rowers. We keep track of heart rate, calories burned, steps and distance. And we work on strength and endurance. The trainers pay close attention to each member which I really appreciate as a new member. The classes are always different which makes it always fun! I’m hooked and I’m the better for it! We have no control over our age, but we have control over our health. I intend to stay healthy and OT helps me do it. Thank you, OT!

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OTF has been the perfect workout for me. As a former professional and competitive dancer I love having the coaches and heart rate monitors there to push me through my workout. I also love how each workout is different and allows me to target different muscle groups each time I go in. Highly recommend!

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I absolutely love this Orange Theory location. Jeff is amazing! He truly shows how much he loves helping people accomplish their fitness goals- he is profesional and his energy is contagious, I appreciate greatly his input in my workouts. The Front Desk and rest of the team are simply awesome, all very profesional, they greet you by name which makes you feel as a part of a family- recognition goes along way- I love the energy and environment. Also, I appreciate all the measurements this location has taken to ensure everyone can workout safely, with all of this going on... I will say I have been in one other location and NOPE, it was definitely not the same. This location and staff members are THE BEST.

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I started Orange Theory almost three years ago to slim down for my wedding, but it very quickly became a way of life. Orange theory is not only a killer workout, but has also introduced me to some of the greatest coaches and friends I could ask for. The coaches always provide great support and are really good about helping me stay accountable to my goals. I can’t imagine my life without OTF!

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Orange Theory is my favorite way to exercise. I have been a member for 2 years. It is challenging and always pushing me to do my best. The coaches at the SLC location are so helpful and nice.

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Staff friendly and energetic, great structure to kick start your health plan, love the work outs which change every time. Coaches get to know members, it is always fun! Love the concept of this gym, I really feel like staff care and are interested in your personal goals.

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Great workouts, friendly staff and excellent coaches. This location is also taking safety precautions very seriously during the COVID pandemic - I feel perfectly comfortable going here for workouts. I actually really like the smaller class sizes - maybe that can stay beyond the pandemic ... ?!

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Best gym I’ve ever joined! It’s nerve racking joining a gym but at Orange Theory I felt so welcomed and cared for. The class are amazing and the coaches do a great job making sure you understand the workout. They answer any questions and aren’t afraid to push you!The staff is amazing!!! They know us by name and make sure we are doing good. This gym is worth it!

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When I go to a regular gym, I am overwhelmed and unsure of what exactly to do. And honestly, I’m pretty intimidated by the regular gym, too. However, I don’t feel any of that with Orangetheory Fitness. I love the group atmosphere, encouragement from coaches, and informational breakdowns of each exercise. I always leave feeling great and encouraged to keep doing better moving forward.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 60 reviews.

The address is: 602 E 500 S, Salt Lake City, UT 84102, United States .

The contact number is +1 801-255-9050

This service is listed under Gym .

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