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Planet Fitness at Southwest Plaza Shopping Center in San Angelo, TX, offers an inclusive and welcoming environment for fitness enthusiasts of all levels. The gym features a clean facility with a variety of exercise equipment, including cardio machines, weight machines, and amenities like tanning beds and hydro massage. The friendly and attentive staff ensure a supportive atmosphere while maintaining the gym's cleanliness.

Although many users rave about their overall experience, some have reported issues related to membership cancellations, inadequate communication during closures, and limited hours of operation. Despite these concerns, Planet Fitness remains a popular choice for those seeking a judgment-free zone to achieve their fitness goals.

Pros:

  • Clean facility
  • Friendly and supportive staff
  • Variety of cardio and weight machines
  • Tanning beds and hydro massage available
  • Judgment-free environment
  • Affordable membership prices
  • Convenient location
  • Spacious workout area
  • Well-maintained equipment

Cons:

  • Issues with membership cancellations
  • Limited hours of operation
  • Inconsistent communication during closures

Location / Contact

Rating Stats

4.5

out of 5.0

25 reviews
5.0
4 reviews
4.0
4 reviews
3.0
14 reviews
2.0
73 reviews
1.0

Reviews (120)

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Worst planet fitness world wide! Ive never had so much trouble getting a hold of another gym as much as i do this one. They never answer their phones and i had one of their members at my gym telling me he can never get ahold of them so i tried and he was absolutely right it rings then ends up to voice mail every time..but its all good because we will be getting corporate to investigate more into this

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I first and foremost enjoy planet fitness due to the friendly nature of the staff. They are always so attentive and nice when I visit the gym. The fact that everyone can find fun in working out there is also wonderful, because if you're like me, you don't like working out in front of people for fear of judgement. I have zero feelings like that at PF. I've been a member for 2 years now, and will continue to enjoy time there!**The ONLY downside is that there closed unexpected for a couple of weeks, and did not accommodate members in any form other than a corporate email "inviting" me to drive to midland or abilene, which I cannot and would not do. However, this is corporate, not our local employees, therefore I still have nothing but good things to say bout SAN ANGELO gym**

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I cancelled my membership in MAY and I’m still getting charged! In fact within the last three weeks I’ve been charged around $60 dollars in membership fees AFTER cancelling. I’ve called several times and I get told to email because I shouldn’t be getting charged after I cancelled and no one answers. I’ve called and either get told their system is down or there is not a manager around. Really?? I would expect during a pandemic where people are needing these things cancelled to save money managements would do better at making sure their former customers aren’t charge fees AFTER cancelling their membership MONTHS AGO!! Will not ever be recommending planet fitness in San Angelo again.

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I would give this place a new name; Planet Sickness! I sent an email in May as I was directed by employees, to end my membership. My request was not honored. They continued to take "Club Membership Dues" from my checking account. I went to the Planet Sickness location in San Angelo today to end my membership in person, risking COVID 19. The person at the front desk assisting me, Miguel, was not wearing his mask properly exposing his nose and mouth. The service and safety at this location is below standard. I hope this location is shutdown to protect the health and safety of all San Angeloans! Zero Stars!!!

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I only get to visit this planet a couple time a week because of work. This one is the cleanest and best staff Ive meet.

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Love the red light therapy & tanning there. Always clean, great equipment & friendly staff.

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Planet fitness is always extremely clean with very friendly employees who go out of their way to help you and answer questions.

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It's amazing!! The staff is very helpful and I love my trainer Amber she's super sweet and super helpful in help getting me on the right track!!!

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Pretty clean and neat gym. Went with a friend to workout. Not as much equipment like at the gym I go to but can get a good workout either way.

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Planet Fitness is such a great gym! Not only is it on 24hrs s day but they plenty of exercise equipment so you never have to wait!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 3552 Knickerbocker Rd, San Angelo, TX 76904, United States .

The contact number is +1 325-944-9900

This service is listed under Gym .

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