Fitness Connection is located in Parliament Square II at 11743 West Ave, San Antonio, TX 78216. It offers affordable membership rates with diverse amenities, including a variety of equipment and specialized areas like a women's only training space. The gym is spacious, clean, and features amenities such as a dry sauna and child care. With flexible hours from early morning to late evening, it aims to cater to different schedules, though it's not open 24/7.
While mostly praised for its equipment and cleanliness, some customers have criticized its inconsistent customer service. Issues have been noted with the handling of guest passes and membership cancellations. Potential members should review all terms and policies closely before committing.
Pros:
- Affordable membership fees.
- Wide variety of equipment.
- Spacious and clean facility.
- Women's only training area.
- Friendly staff.
- Convenient location with ample parking.
- Amenities include dry sauna and child care.
- Flexible hours except not 24/7.
- Specialized training areas, including CrossFit.
- Positive environment and welcoming vibe.
Cons:
- Inconsistent customer service.
- Issues with membership cancellation fees.
- Guest pass policies not always honored.
Location / Contact
- Address: 11743 West Ave, San Antonio, TX 78216, United States
- Phone:+1 726-232-3433
- Website:fitnessconnection.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 11743 West Ave, San Antonio, TX 78216, United States .
The contact number is +1 726-232-3433
This service is listed under Gym .
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Starry Wisdom
2 years ago
The last 2 hours of the gym the staff announces the closing time every 10 minutes and it’s extremely annoying when you’re trying to focus
Moe Solomon
2 years ago
Worst gym, worst customer service. I've been trying to cancel my membership for 2 months and it seems impossible. They sustain their business by charging cancelation fees. Just don't go there
Lawrence Hernandez (Larry)
2 years ago
Amazing value gym if you need gym that gets the job done this is a picture perfect gym would definitely recommend. (Update) I don't have experience with the staff since I get access because of my job, however, the amount of equipment they have is still amazing.
Felix T
2 years ago
Not worth it you can’t even get a hold of a manager and the service sucks they will gladly sign you up take your money and not give you contracts of the paperwork than when you cancel they want to charge you 99.99$ and tell you that you should of read the contract
Albert Zambrano
2 years ago
Albert – All our thanks for this EPIC rating!
Maryellie Contreras
2 years ago
Clean,frendly personnel for the most part & has a women’s section :)
Eli Laquang
2 years ago
Thank you for every update. I was going to get a membership a the club after a review decide not to join
Jawad Kathem
2 years ago
My child was in the child room, and this boy choked my daughter, and then the teachers did nothing. They didn’t care at all they’re not even teachers they just talk and talk one of the teachers threw a ball at a kid I recommend you do not go there.
Aseel Mazloum
2 years ago
I was choked in the kids area, and no one cared the teachers didn't do anything. They said I was ok, and now my neck is red, I do not recommend it keep your children safe
George Flores
2 years ago
Very nice and clean gym with great variety of equipment and plenty of machines and equipment available for every type of fitness, bodybuilding, powerlifting, calisthenic, crossfit, running.