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Fitness Connection is located in Parliament Square II at 11743 West Ave, San Antonio, TX 78216. It offers affordable membership rates with diverse amenities, including a variety of equipment and specialized areas like a women's only training space. The gym is spacious, clean, and features amenities such as a dry sauna and child care. With flexible hours from early morning to late evening, it aims to cater to different schedules, though it's not open 24/7.

While mostly praised for its equipment and cleanliness, some customers have criticized its inconsistent customer service. Issues have been noted with the handling of guest passes and membership cancellations. Potential members should review all terms and policies closely before committing.

Pros:

  • Affordable membership fees.
  • Wide variety of equipment.
  • Spacious and clean facility.
  • Women's only training area.
  • Friendly staff.
  • Convenient location with ample parking.
  • Amenities include dry sauna and child care.
  • Flexible hours except not 24/7.
  • Specialized training areas, including CrossFit.
  • Positive environment and welcoming vibe.

Cons:

  • Inconsistent customer service.
  • Issues with membership cancellation fees.
  • Guest pass policies not always honored.

Location / Contact

Rating Stats

3.7

out of 5.0

3 reviews
5.0
30 reviews
4.0
6 reviews
3.0
18 reviews
2.0
3 reviews
1.0

Reviews (60)

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Everyone is so nice🫶 …

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Love the equipment. Me and my wife just signed up yesterday. She got a PT as well and love the prices for it too👍 …

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From the time you get in and out you feel welcomed the whole vibe is on point, Sophie was very Knowledgeable,she was such a big help and encouraging through whole process.. Looking forward to continuing my health journey here😊 …

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Clean and spacious facilities! Staff are very nice and polite. I feel comfortable here. I left planet fitness for this gym. Great price!

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Let me tell you for the price, there is no better gym. Especially for the new equipment and all the space you have. Everything is well Organized and if you want to get a true workout and not feel crowded this is the place. I canceled my membership from my old gym and will be coming here.

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Let me just say ...ALOT of machines to use , you'll get a great workout. Love the women's area . Sauna & Locker rooms are awesome ! 👌Friendly staff.Nice NEW CLEAN Gym !So Far I'm Loving It !

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Meh! It's ok, nothing special. The price is the best thing about it. I signed up for the combo of a cheap price and basketball, but that was a bust. How you gonna have basketball courts and no basketballs LOL. Also who ever decided to build those courts like that needs to be fired. The courts are not even full length or width. The courts have some kind of weird flooring, that isnt standard basketball court flooring. And worst of all, there isn't even 3 point lines lol. Might go back to LA fitness, don't know yet. If you just want a gym to work out at, I guess it's better than planet fitness and cheaper than LA fitness. But the hours might be the worst I've seen from any gym. According to the app, they are closed Sunday, closes at 5 on Saturday, 8 on Friday. Come on, do better. But that's what 10 dollars gets you lol. Should of known it was too good to be true. Definitely get a guest pass before signing up, is my advice.

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Our company had the opportunity to install all the plumbing in this new Gym. I'm hoping all that attend this gym will appreciate and enjoy the hot showers. And cold drinking water

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Haven’t joined a gym since the racquetball and fitness days. Then later turned to spectrum gyms which is when I let go of my membership when Golds gym bought them. I joined Fitness connection not knowing anything when it came to machines and did it for the low price and location near wurzbach parkway. I must say at this price I don’t need a pool or a hot tub but having a dry sauna alone is a great feature! Spacious showers and nice layout of gym. Only thing that plaques this industry is the tripods from recording themselves. My question would be more of a legal one. They put them in odd places sometimes u can’t see them smashed into other machines and if someone gets hurt by tripping I would feel the need to wear a camera myself for my own protection. Let’s keep this gym clean for everyone folks! For the price I don’t mind bringing my own basketball, towels and anything I need for myself. Other than that u can pay 15x more where they supply towels and everything else.Better machines than at LA fitness witnessed myself few days ago on a free pass.*update* just read the policies and I think they are great!! Thanks again for keeping us safe with these policies.Great gym great staff!!

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So far its nice..lots of space, yet people still waste time on phones and hogging equipment.. You'd think this isn't an issue but it can be.. Will update review after first payment goes thru.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 60 reviews.

The address is: 11743 West Ave, San Antonio, TX 78216, United States .

The contact number is +1 726-232-3433

This service is listed under Gym .

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