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24 Hour Fitness in San Bernardino offers a range of fitness equipment and facilities, including a pool, sauna, and various group fitness classes. The gym is conveniently located off the 10 Freeway with ample free parking, making it easily accessible. Despite its name, the gym is not open 24 hours, which has been a significant point of contention among members.

While the gym is praised for its friendly staff and cleanliness during certain periods, there are prominent issues regarding equipment maintenance and cleanliness, particularly in restrooms and showers. Missing amenities like towel service and WiFi further detract from the overall experience, leaving some members frustrated.

Pros:

  • Convenient location off the 10 Freeway
  • Ample free parking
  • Clean and well-maintained equipment
  • Friendly and helpful staff
  • Pool with good temperature
  • Variety of fitness classes
  • Reasonably priced day passes
  • Spacious facility
  • Good customer service
  • Not typically crowded

Cons:

  • Not open 24 hours as advertised
  • Restrooms and showers need better cleaning
  • Some equipment in disrepair for long periods

Location / Contact

Rating Stats

3.9

out of 5.0

34 reviews
5.0
8 reviews
4.0
15 reviews
3.0
11 reviews
2.0
43 reviews
1.0

Reviews (111)

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False advertising online use to say that all super sports had free wifi now they saying some paying to much and can even get signal inside the gym maybe I should witch providers but doesn't not point they should provide free wifi

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A lot of the negative reviews are phony and Wack lol this 24 hour fitness 1 has free parking and it's always room to park 2 tons of equipment 3 never packed 4 has sauna steam room pool and Jacuzzi AND multiple classes plus good child care which I use for my son some people are just never satisfied there's nothing bad to say here even the staff there is friendly and informative

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All other ones have towel service and wifi... not this one. A particular trainer she was a bit upset I turned down her training...smh. Other than that love equipment and roomy... i can stay to myself and work out

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It used to be that all super sports offered towel service AND free wi-fi. Fontana SS still does, but not the ones out here. They just charge the price for a SS for a Sport facility. This one used to keep the hot water turned off at nights (between 12am-4am). Usually the sauna and steam rooms are closed at nights (between 12am-4am). The trainers are VERY, EXTREMELY UTTERLY PUSHY!!! They have interrupted me and other guests while we're on the treadmills, getting water, etc to offer their services. This overbearing intrusion is the reason this gym gets 0 or negative stars while the Redlands SS which also does not have towel service nor wifi gets 4. Oh, and the fact that the narcissistic guests at this one are always taking selfies not giving a f$%* that not all of us want to be in their damn pjcs and the staff does nothing about it. Not when it happens in the sauna, in the locker rooms, in the weight room. Not ever.

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I traveled to Temecula because the 24 hour app said this location has towel service. I then was told that there is no towel service. The manager suggested I go to the San Bernardino location because they have towels. When I arrived at San Bernardino they did not have towels. I asked the manager to give me a discount and he refused. And didn't offer a solution by contacting corporate to correct the discrepancy on the app or suggest to contact the Redlands locations. Horrible customer service and the front desk girl was terrible!!!! Terrible!!!! Get some staff training please!!!

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Poor customer service and dirty. Not only does the parking suck but also the staff has poor customer service. The trainers would criticize your form just so they can get you to sign up for training lessons. I read the membership policies and rules and it does not state anything about chalk use. I've been to several other super sports and no one had told me before "chalk is not allowed." Trainers would harass you just to get customers to sign up for sessions. The restrooms are disgustingly dirty! I found a dead roach in the shower!!!! There's no toilet paper in the stalls, no one cleans the restrooms, theirs trash everywhere and the toilets are dirty and disgusting.

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This gym is terrific! The staff is friendly and helpful, there's plenty of free parking and the machinery is new and clean. I just happened to be in the area and wanted to workout, so I stopped here. I wish I could go all the time!

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Honestly I'll give it 0 stars if I could for all these reasons. 1. Horrible parking spaces. 2. The trainers are not humble at all, unless you have a training session with them they don't care, they let a girl drop the weight on her after she screamed for help. 3. They are too worried about the gym bags and chalk but the restrooms are disgusting and the weights are all over the place. 4. There's no towel service or wifi I mean I am paying 40 a month you would think they'll be able to offer at least one of those since it's a bit smaller than Fontana's super sport.

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Gym is probably the best one out of this area. I have tried LA fitness, which is just too small, and other 24 hour fitness are ghetto.This one is the newest. but seriously WHY THE HELL do they not give me a towel?!?!Aren't all super sports supposed to offer towel service? Can management please give us an answer?The best one around my area, I actually drive like 10-13 minutes out here so I can't complain.BUT GIVE US TOWELS!

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I always have a good workout...I like that they have a few of the old school equipment that get the results I need...please don't change anything about this gym...it works for me!!!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 111 reviews.

The address is: 897 Harriman Pl, San Bernardino, CA 92408, United States .

The contact number is +1 909-521-3849

This service is listed under Gym .

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