24 Hour Fitness

Have been a member of 24 for over 2 years and never had a problem until now. Must be a new year's crowd thing, bumped their membership sales up and gave staff the confidence to treat their members like numbers. -1 out.

The gym is huge! Really nice facility and parking was easy when I visited from out of town. Only drawback is pack of towel service. Other than that, it's an awesome 24 Hour club!

Generally I go just to get some celsius heat because it is one of the few places that has it. Usually my interactions with the associates is pleasant but today I was asked about my workout and replied that I would be swimming as a result of a knee injury.I was offered a free hour but declined for various reasons one being that the pool is too shallow. I used to be a member of 24 hr fitness in West Hollywood so I am familiar with the brand and with a shallow pool. It is not my preference. I make big waves and prefer deeper pools so as not to disturb others pool time.One of the employees that was in on the conversation was cool with it another said "well you gotta know what to do in a shallow pool" as he walked away.Selling 101:Connect with your clientGet to know your clientDiscover their needsConfidently offer what YOU know they needPresumptuous and snide remarks seldom make sales.

Been going here since it open. They never rack the weights and when they do there never organized. The gym doesn't have towel service nor Wi-Fi and they advertised they do. The gym is nasty NEVER see anyone cleaning the gym. The equipment sucks. MISS THE OLD GYM

Place is ok, they are nice getting you signed up but dont even finish the process with you or state they are done, they leave you hanging. The cycling instructor for today, tuesday july 31 2018 is very immature talking gossip over an open mic to everyone about members who weren't present. This one doesn't warm up or cool down everyone. La fitness seems more professional.

I called to speak with GM concerning adding my son to my existing membership. He currently has a planet fitness. I was transferred to someone named Robin who claimed to be the sales manager. I asked for a 3 day pass so my son can try the gym to see if he likes it. Robin told me from their experience they had a low sales rate of people they give free passes to. If we signed today he would waive all sign up fees which i replied no thank you. He explained to me for 5 minutes how he will not give my son a pass and i am welcome to go to another location. Once he told me that i asked for his name and he told me i can come up to the gym if i want to know his name. I was calling to make a sale with you guys before i was mistreated. Why would i do business with you now?

Love the staff here. Gym is what you expect. They have everything you need to get a good workout. The only thing I would like to see improved is the up keep of the locker room and shower area. Everything else is great.

I work out in the mornings.. I have no complaints. I Love it.

Gym has everything you need and the associates always have a smile on there face

Read your contract """VERY""" carefully money is always being taken out of my account for this or that.