Chuze Fitness

Updated: After visiting other local gyms, I decided to sign up here, considering this was the most cleanliness gym compared to 24H, etc. I have observed staff trying a little harder which is why I am rating it a 4, however my only COMPLAINT HERE IS THE DOOR TO ENTER THE SAUNA REMAINS UNLOCKED 🔓 WHICH MEANS IM PAYING FOR THE UPGRADED SERVICES THAT OTHERS GET TO GET FREE!!!On my 7th day of the pass, I wanted to sign up for the $1 promotion. As I walked in on 8/31/23 around 4:45PM I walked straight to counter. An employee was making a smoothie, and said she'd be right with me. She was alone in the front desk. I waited about 2 minutes, and told her I'd be back afterwards to sign up. I was already tired from work and didn't want to keep waiting. I walked to the locker room put stuff away, that same employee came to grab me, she said I had to first sign up before working out. At this point I'm bothered! So I told her I do have the guest pass, and of course she tells me I have to go back to the front to sign in, so I stop what Im doing to walk with her, I also said to her I hope I dont have to wait again, all of sudden 4 employees appeared in the front desk. I then said to her, "wow where did they all come from, wished they had been here when I walked in" her response is "you need to have patience" once again I'm bothered, and shocked an employee would tell a customer to have patience, considering I come to the gym exhausted from a long day at work, and plan to have an easy check in, and get my work out. I told her that was rude and disrespectful. I immediately asked for upper management information to report her as she continued to make remarks back and forth. Worst of all, after my workout I showered, and I observed inside 2 separate stalls where you get dressed, in each of them, their is white chair, both stalls had blood drops on the chairs! I ran to the trash can and threw up! One employee observed me throwing up! I was so disgusted. The same employee who I assume was supposed to be cleaning the locker room followed me outside, she then lied to her coworker that she didn't see anything. Of course I took pictures and will send them to upper management.I'm still debating on signing up for CHUZE, considering I had the worst experience attempting to sign up for a membership. I do enjoy the convenience of location, and I actually feel the equipment here is well kept up! Overall besides this 1 day, I felt I enjoyed coming here. I just feel the employees lack "sense of urgency" rather than catering to the smoothie bar, their should always be 1 employee ONLY focusing on check ins ONLY! Had their been multiple employees or at least 1 extra, when I walked in to help start my membership, rather than making a smoothie for nobody who was even standing in front of her, I feel my review could have been 5. I will be contacting management.

Cleaning equipment and facilities was a priority before Covid-19. I have been a member at 24 hour fitness, crunch, planet fitness but Chuze is by far my favorite. The restrooms are always clean, plenty of equipment to workout, affordable kids membership. Good staff.

Great gym, plenty of machines.

Love this place always go to exercise and I never have issues or problems parking is great and I never have a problem getting on a machine

Great as usual little bit of trouble finding parking otherwise Chuze is the best

Workers are friendly, gym is always being cleaned and a lot more to offer.Tanning/sauna/pool/classes/outdoor workout area/massage chairs 👌🏻 …

Showers and Dressing Room's Would be Safer if they had Grab bars.but they are clean and comfortable.

I love it here....it's clean and smells nice. All the staff are nice and smiling with excellent customer service.....no judgement here at all. Get the all access membership so you can really enjoy your experience......my favorites: the cinema room, the weights circuit, zero gravity massage chairs, the infrared sauna, hot tub & pool.....I love the changing rooms and shower area.... everything is clean and sanitized. I can't wait to try a class.........I'm excited that this is a part of my fitness/ weight-loss journey ❤️💪🏾💯

Friendly staff & great equipment! Love the new gravity chairs/beds! New post-workout addiction!

Super clean and friendly staff. Great equipment. Lota of options.