Crunch Fitness - University Square, based in San Diego, has a variety of machines for cardio and weights in the gym. The gym is extremely clean and well-maintained, thanks to diligent service staff. People appreciate the affordability of the services. However, some customers deem it as a busy gym opener that primarily caters to a young, college demographic with complaints of lack of organisation and unhygienic conditions due to unracked weights. The business operates within a designated time frame and isn't 24/7 operational.
Though it offers a lucrative pricing structure and friendly staff, there are frequent instances of broken machines. Several customers have expressed dissatisfaction over the gym's policy of allowing patrons to film their workouts, causing unnecessary distractions. Apart from the lack of sufficient benches and dumbbells, the gym has also been criticised for its complex membership cancellation procedures. A few have commended the water refill station at the gym for its convenience.
Pros:
- Operates within a designated time frame.
- Gym is clean and well-maintained.
- Presence of a water refill station.
- Offers an excellent selection of machines for cardio and weights.
- Services are reasonably priced.
- Staff is generally friendly.
- Gym is highly popular and widely used.
- Generous in size.
- Has been in operation for quite a few years.
- Staff is noted to have a good interaction with customers during sign-ups.
Cons:
- The gym is not operational 24/7, with reduced hours on weekends.
- Lack of organisation and hygiene due to unracked weights.
- Instances of broken machines reported frequently.
- Complaints about complex membership cancellation process.
- Adequate number of dumbbells and benches not available.
- Filming is allowed in the gym causing distractions.
Location / Contact
- Address: 5801-5985 University Ave, San Diego, CA 92115, United States
- Phone:+1 619-391-1781
- Website:crunch.com
Rating Stats
Reviews (11)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.4-star.
This business has 11 reviews.
The address is: 5801-5985 University Ave, San Diego, CA 92115, United States .
The contact number is +1 619-391-1781
This service is listed under Gym .
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Brian Lee
2 years ago
It’s an okay gym. There are times when equipment is out of order for weeks on end. There is a section of flooring in the back that has been sunken in for almost a year. Multiple sets of dumbbells are missing and have not been replaced. However, the price is great, the staff is friendly, the regulars are nice, and the gym feels clean. If you aren’t looking for fancy this gets the job done.