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Join the beacon of health and wellness at 24 Hour Fitness, located at the Borel Square Shopping Center, San Mateo, CA 94402. Experience a holistic fitness center providing unparalleled access to diverse workouts, personal training, and wellness facilities.

24 Hour Fitness has earned a 3.3-star rating with 291 reviews. You can contact them at +1 650-653-2046 for more information.

Location / Contact

Rating Stats

3.3

out of 5.0

16 reviews
5.0
14 reviews
4.0
22 reviews
3.0
52 reviews
2.0
16 reviews
1.0

Reviews (120)

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I have been a member of this gym for almost twenty years. There has been a noticeable decline in the cleanliness of the gym. For example, the mens locker room today was almost completely wet with who knows what around all of the urinals and bathroom stalls. Toilet paper was noted in piles on the floor in all of the stalls. One stall had a toilet plunger lying on its side on the floor. This was above and beyond the usual filth. I was not sure where to step in as it was difficult to tell what was water and what was urine as they both seemed to be mixed together. I requested to speak with the manager who told me that he would "get right on it." I had a feeling that he did not really care judging by his demeanor. Sure enough, an hour and a half later when I finished my workout, the bathroom was exactly as it was when I first arrived except for a small sign cautioning people that the floor is wet. In addition, the equipment in not maintained very well. Multiple pieces of equipment are in need of repair. Basic gym etiquette is not followed such as putting weights away and not hogging two or more machines at one time, slamming weights down, etc. The staff is oblivious to all of this. I will not be renewing my membership.

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I’m an active fitness enthusiast, and travel for work, so I do switch my gym quite often. I received a 7-day pass to try this place out, and I must say that this gym is definitely not so clean at all. Equipments are old and are deteriorating. Aside from that, the staff seem to be in a hurry to sell you on the deal, which in my opinion is really not a deal. My advice as a visitor is to let your guests feel out the place, and not be so forceful towards selling them a membership. Lastly, clean and renovate the place, and upgrade the equipments.

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The rules are not inforced here. Members wear shoes in the saunas which is not allowed. Nobody from the management cares.

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All super sport provide free towel, only wish is that they charge a deposit for them so members don't treat the towels like they're garbage.

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Today is my very lucky day to meet Killian and Alyssa in the front desk. Killian calls AAA twice for me and Alyssa gives me the phone number that AAA driver can contact.I leave my phone and purse in my car. I am grateful to Killian, Alyssa and one young man in the parking lot who search for 24 hours AAA road assistance.Thank you! Thank you! Thank you!God bless you all !!!

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The girls are hot, the dudes are buff and they got a ball court, plus I don't have to use my own towel. They could use some better bballs for sure. But ppl steal balls up there so it's possible they try. I'm overpaying but welcome to the bay.

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Being new to the area, we came here around 6:30am to give the club a try with a guest pass provided online. We were told someone needed to activate the pass and they would not be in until 8:30am. The pass online said nothing about time restrictions. How hard is it to do an activation on the computer? What's the point of having someone behind the counter doing absolutely nothing in the morning. Seriously, they turned us away and did not even provide an apology.

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Great gym, very clean and well-stocked. A wide variety of machines and equipment. This 24 Hour Fitness has a much more serious crowd. The San Mateo Sport on El Camino Real is a bit more laid back. You could go there just to hop on an elliptical for half an hour.The locker rooms and bathrooms are very clean, though I can't speak to the showers, pool, steam room, sauna, or basketball court. There are a variety of classes, and circuit machines.

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This place really stepped up their game by adding 4 new squat racks a couple years ago. All together they have 6 squat racks. Amazing!During the golden hours it can get pretty packed, but if you go during off peak hours (after 9pm), workouts take less time since you're not waiting around for a rack.

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Pretty much the worst 24 hour fitness I have ever been to, and I have been to a lot. Locker rooms are a mess, multiple showers, toilets, lockers broken, and it is always filthy, I mean scary filthy, you drop anything on the floor and you throw it away. Generally 20 to 50 percent of all the equipment on the floor is broken, what is still working needs maintenance, dryers are always broken so towels are often not available. Cleaner spray and paper towel dispensers are always empty. Staff does nothing except fold towels, you never see them on the floor. If you have any other choices for a gym, even if you have to drive further, do it

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.3-star.

This business has 120 reviews.

The address is: 93 Bovet Rd, San Mateo, CA 94402, United States .

The contact number is +1 650-653-2046

This service is listed under Gym .

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