Resolutions Fitness Gym, located at 8931 San Ramon Rd, Dublin, CA, offers a diverse range of fitness programs and classes. The gym is open daily from 5 AM to 10 PM, making it convenient for all schedules. The star of the gym is Cornelius, a seasoned trainer praised for his diverse training methods, motivation, and expertise in various martial arts, including JKD and kickboxing.
However, the gym struggles with maintenance issues, outdated equipment, and poor billing practices. Multiple reviews highlight the cleanliness concerns and customer service issues related to billing and membership cancellations. Despite these setbacks, the personalized training programs and community atmosphere are highly valued by many members.
Pros:
- Wide range of training programs.
- Expert trainer Cornelius with varied expertise.
- Open daily from 5 AM to 10 PM.
- Personalized and challenging workouts.
- Friendly and motivating atmosphere.
- Family-friendly environment.
- Not usually crowded.
- Diverse martial arts training options.
- Supportive community.
- Reasonable pricing for personal training.
Cons:
- Frequent equipment maintenance issues.
- Poor cleanliness and hygiene.
- Troublesome billing and membership cancellations.
Location / Contact
- Address: 8931 San Ramon Rd, Dublin, CA 94568, United States
- Phone:+1 925-551-0405
- Email:[email protected]
- Website:resolutionsfitness.net
Rating Stats
Reviews (29)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 29 reviews.
The address is: 8931 San Ramon Rd, Dublin, CA 94568, United States .
The contact number is +1 925-551-0405
This service is listed under Fitness Center .
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Marky Mark
5 years ago
Can't get membership here. Tried for weeks calling and showing up, and nobody is ever there and the phone is never checked. Seems like very shady business practice especially after reading all these complaints about overcharges. They even went as far as scraping the "Open business hours" off the window because there clearly aren't any.Very bad Yelp reviews for a reason.
Carson Friday
5 years ago
I have been a member for over 2 years. I don't mind so much that the facility is not professionally cleaned. I wanted a local gym with some cardio equipment and basic weights. I even referred a couple friends with the warning that the facility is not well kept. Unfortunately, over the last couple of years, things have gotten worse - many machines are broken and never fixed even though the gym collects a yearly maintenance fee.I finally decided to leave the gym and it was then that I realized they had raised my monthly rate by $5, which I had missed due to credit card auto-billing. I read the entire membership agreement - there is no section that allows them to raise your monthly rate but they did anyway. When I pointed this out and requested a refund, the management refused and said "NO REFUNDS". I requested a complete membership cancellation and politely tried to resolve the issue and recover the $79 maintenance fee that was billed without 60 days’ notice as stated in the agreement, plus $40 in unauthorized monthly fees.Management was rude, refused to explain why they had violated the member agreement, and said that if I tried to dispute charges with my card issuer they would send me to collections. I decided it was not worth the fight but wanted to let my fellow community members know about this business' poor customer service and tendency to blatantly violate agreement terms, charge "maintenance fees" and not fix anything, then threaten collections actions even though they have not honored the terms of their own agreement. Please find another gym in the area that will treat you with respect, as a reputable business should!
Shelia Carr
5 years ago
I joined the 16 week fitness challenge. I was very over weight and no desire to exercise. After joining the challenge and meeting my trainer all that changed. Cornelius is a very awesome trainer. He is honest and truthful. He never miss a class and is always on time. He worked me very hard. When things began to get easy he would up the level. He always change the exercise and had us doing different things. I began to really like boxing. I thought that I could not run but he has taught me that I'm not to old to run. I lost 10 pounds and had kept it off. I'm going to continue my program and I would suggest that you come and join us for a great challenging workout.
Dylan M
5 years ago
HORRIBLE business. Lots of broken equipment and flat out filthy. Billing is a catastrophe and you will constantly be double billed or just flat out charged more with no notice of increasing rates, if you want to cancel your membership then goodluck that you will have to pay dearly or they will threaten to send you to collections. I was a member here since it was anytime fitness and it has changed management multiple times and it has only gotten worse each time. If your on a budget your better off running around your block and doing situps at home cause the only weight you will loose here is from your wallet and you will gain a headache.
Rajeev Menon
6 years ago
Chip Dehnert
6 years ago
Great price. Good equipment. They let my kids workout, which is nice. Usually not very crowded.
Sushma Param
6 years ago
Simple gym with equipment for a full body workout. Nothing fancy, no frills - just to the point. Though some of the equipments do need replacements or fresh stickers.
Ekaterina Tarasova
6 years ago
From extremely thin to hot body in less than a year. I came in May depressed, after loosing God knows how many pounds. But he turned it in to a good thing. Hey, we don t have to loose fat before we ll build muscles. Eat, girl!! Eat. More than you can think of! Thats the key for you. In July I informed him that Im starting diving and need strong back. Not a problem. I bet my diving teacher can confirm that Im strong as a horse now. He will encourage, train and be patient with you. This is three equivalents I needed to build my body. Ladies and gentlemen my personal trainer and friend Mr Gilbert Aguirre
ricardo chaparro
6 years ago
Terrible ,I pay $93 for a month try out , after that it was going to be $39 a month in a month to month . They are now saying it was a 6 month commitment , absolutely not true .When i was offered they only had yearly membership or month to month , as they wanted my to sign for a year ,then they will wave the initation fee .This gym is extremly limited , i just though it will be ok as im attending a class next to it , but as im trying it i realized the only shower does not work and the bathroom always smell bad . Im goint to 24 hr fitness for $1793 months , sauna , steam room , pool , basketball court and as this gym has about 40 machines , most of them do not work well , the treadmill are out of aligment it is dangerous try to actually jog in those , well 24 hours fitness has like 400 ,I did make a mistake , but i wont let them rip me off , i got pictures and videos , so if they pursue trying to fine me $150 for an early cancelation , i will take them to small claimsI DO NOT RECOMEND THIS PLACE AT ALLunless u wanna get injured