24 Hour Fitness

It's way too crowded anytime I go. Please consider putting in another location close by. I'm looking at cancelling to try anytime fitness in Albany

One of the front desk lady said- I can’t use day pass - that’s ridiculous. I want to check it out, but she said I need to be Richmond local for day pass. awful experience.

This gym used to be good but now about half the equipment that can break is broken. Some machines have been down for weeks and it seems like every time I go a new one has a broken sign on it. I asked the front desk when the machines were going to be fixed and they had no idea. FIX THE MACHINES!!!

Nice facility and good equipment but dirty. I told the staff the men’s locker room was a mess and they said the cleaners aren’t coming in today. No effort to address it.

having enough clips for the bars is extremely necessary, it is very risky to train like this

The bad:Gym is absolutely disgusting, bathrooms were last cleaned in 2019... Perhaps. Nasty water all over the floor 24/7 since there are no paper towels provided and the air dryers dont do anything. Equipment is grimy as hell, cleaning here seems to completely rely on the signs everywhere for people to wipe down after use. Always lots of equipment broken or needing repair. Super crowded at all times of the day. Garbage and bodily fluids everywhere.The good:Never once have I seen a gym actually address the lack of high traffic equipment like squat racks and barbell benches. A couple months after I joined, they randomly decided to add two more Olympic squat/DL racks (6 total now), and 2 more benches (5 total now). Its amazing. Never in a million years.. can actually sometimes get a decent workout in now without waiting for everything.All they need now is 3x the cleaning staff and 10x the cleaning frequency and its pretty golden!

The men’s showers are filled with mold, wall to wall, and in their soap dispensers. I don’t want some auto-response from 24 Hour management, I would love for them to come up with a more routine cleaning regimen (which they don’t at all, since mold spreading to this level takes appx 12 days to develop).The showers pose significant health hazards for immunocompromised people breathing in BLACK MOLD.

Modern and fairly updated equipment. There always seems to be enough room for workouts - though it does get crowded and busy. I do hope management / ownership is considering expanding to the vacant space next door as the gym could definitely use extra space for free weights and other floor based exercises.

Please exercise caution during the nighttime, as the parking lot in this area lacks adequate lighting. It is particularly risky for females when they are walking to their cars. Remain vigilant at all times, as failing to do so may result in being labeled as "missing" or becoming a victim of either car theft or assault. This location is highly attractive to predators and thieves.

I do not recommend this business. Whatever they promise you when you are buying the membership, they do not keep any, and they do not think they are responsible. When you rise a concern, the answer is “we can help you to cancel the membership”. Just do not trust them.