24 Hour Fitness

Very good

I’ve never walked into a 24hr fitness club so why am I getting a 300 charge on my credit card to this establishment??? I live 250 miles away from this place. I’ve tried calling dozens of times to rectify the issue and nobody picked up. I’ve read the other comments about people getting scammed. This place needs to be investigated ASAP

I like the gym, but it is pretty dirty, the machines are dirty, dust, sweat and hair from weeks, all the gym is dirty, the lockers are broken, the clean stations sometimes don’t have paper or liquid. If you wanna go there bring your stuff because the people (staff) are very busy checking their cellphones. I have complained about this but the problem is there. The staff wasn’t hired to clean but they could report this or check what is needed.

I came here for a day pass because I wanted to try the gym to eventually get a membership. Online, it said that I could use the day pass. When I got to the front, it said that they no longer accept those due to “promotions”. This was not on the website, so they lost a customer in me and wasted an hour of my time getting ready to visit this gym. Beware of predatory pricing schemes from here.

When I first joined this 24 Hour Fitness in 1992 I believe it was the club to belong to. Equipment was clean, bathroom and showers immaculate and staff/trainers were very friendly and focused on your health goals. Today was a sad disappointment when the front desk can’t even look up to acknowledge you coming in. The bathrooms were all filthy and looks like they’re cleaned maybe once every 24 hours. 🤢🤢🤢🤮🤮🤮🦠🦠🦠.Folks should know germs galore in any fitness club so stay on top of your cleanliness game. The equipment and running machines all seem old and something seems broken everyday. Please 24 clean up and update! How many more one star reviews do you need before you fix the place?

This establishment is a SCAM. I'm a doctor and was in town for 1 week to attend a conference. I went to this gym with the specific request to get a one week membership - to which they said they only offer a 1 MONTH pass. Strange... since most establishments offer 1 day or 1 week passes. Since I'm a healthcare provider, one thing about me is I will always try to get an exercise in everyday, and if this meant buying a one-month pass; so be it. A few months pass by, and I realize I am STILL getting charged by 24hr Fitness for the past 3 MONTHS - mind you I specifically asked for a one week membership initially. Why would a person who said they are only in town for a WEEK be given contract for an ongoing membership WHEN I DON'T EVEN LIVE IN THAT CITY? In what world does this make any sense??? This place is absolutely deplorable and seems to care about their profits above all else. I recommend folks take their money elsewhere... there are many better gyms in the area; one that actually cares about their patrons instead of trying to hit their membership quotas - to the point where they are willing to scam individuals. Unbelievably shady and dishonest people work here! Dominique - train your staff to be decent human beings and be honest with customers. Employee 159151 (person who "assisted" me), you are disgusting. You knew what you were doing - epitome of a horrid person that takes advantage of people.

24hr Fitness San Ramón is great. Very spacious, lots of machines, free weights and cardio machines.

This rating is for the corporate offices, not the gym facility. I had an issue at my local gym. Roderic "Ricky" Jackson from corporate reached out to me to help resolve the issue. I'd like to give him a big 5 stars for his professionalism, responsiveness and excellent customer service. He corrected my issue quickly and with a friendly attitude.

Super good gym with lane pool, hot tub, basketball courts, new fitness equipment in most areas, cardio, steam room, sauna, free weights, weight machines, cycle classes, exercise classes, mat area, touch free entry, lots of parking etc.Staff is friendly and attentive and membership is reasonably priced.Unfortunately a couple of the big TVs are not working which is a little bit odd considering the amount of attendance they have there.One of the best gyms in the area.

Always a good time. Could a little cleanerUpdate/ it’s disgusting. So dirty everyday