EōS Fitness

I really love working out here. They have a very great community and the gym is quite clean. And they have a wonderful staff here especially A’Jaenae she is very friendly and helpful.

I was told when I got my membership that I would get a guest pass (I have the platinum membership). I went to this location today with a friend, and asked how I redeem it. The man at the desk was very rude, and told me I couldn’t, so we had to leave which was frustrating. I’ve felt like my membership hasn’t been worth what I pay at all, and it’s a scam. I honestly think I will cancel my membership and find somewhere else.

This location has been steadily become more neglected and more disgusting. Nothing ever gets cleaned, there have been an entire wall of mirrors missing for 9 months. Men's locker room is GROSS. I have watched staff literally walk in, initial the cleaning sheet and walk out. There has been feces on the floor, the lockers are all breaking and have never been cleaned or wiped down. Soap is consistently out. Staff is friendly but all really just hang out at the front chatting to each other or on their phones. Extremely disappointed because a year ago it was such a great location

Not enough mirrors. One entire half of the gym has not a single mirror. Who decided that? Horrible design choice.And to make matters worse the mirrors by the power racks have been broken and missing for 6 months. No signs of replacing them.Also, the gym is a complete zoo past 5pm. It’s impossible to get a good workout here on a weekday evening.

Nice people, helpful staff, tons and tons of equipment. I also get there feel there are less hidden fees here. Lots of power lifting racks. No outside area. Overall would recommend.

The EOS in Murray used to be great until Sandy opened. Now the Murray gym is really deteriorating. There used to be a cleaning crew there regularly and now it sees as of nothing is cleaned. Last week there was a employee walking around with a tiny hand vacuum making more noise than actually cleaning anything. The equipment is dirty other than where the patrons wipe it off.The front desk staff used to be really friendly. I was always impressed. Now, someone is at the front desk about 50% of the time and they are not unfriendly but they are usually just talking to other employees or on their phones. You go to Sandy and everyone is going above and beyond.This seems like a management thing. Put all your resources into the new gym to get more members and let the older gyms struggle. It’s really sad.

I've been going here for 2 years, and am disappointed in this location.Pros:-Affordable membership-Nice equipment (when it's working)-Friendly staff and safe environment-Easy payment systemCons:-Roof is leaking anytime it rains or snows-Machines and equipment is broken CONSTANTLY and takes forever to get fixed (the Sleds have been broken for over a month, the mirrors have been broken for 9 months)-Gross bathrooms (male, can't speak for female)-Broken water fountains-Overcrowded (charge more for your memberships, you'll make more money and less people will be there)Overall this place is mediocre. It's not bad enough for me to cancel my membership, but it is bad enough to upset me. I'm willing to deal with certain things, but when I can't use a piece of equipment for an extended period of time it's frustrating. If you guys need more money, charge more, it'll depopulate the gym and allow you to have more cash flow for fixing these problems.

Real quick, never pay above base membership fee, there is a $50 downgrade fee if you choose a higher one. Also, higher membership levels have about 2 worthwhile perks, these rest is useless. Remember, this is still a GYM, their #1 priority is extracting money from you at every turn. So never pay above base membership fees. Also, canceling requires being in-person, which honestly should be illegal these days, but just keep that in mind or they WILL charge you even when you've moved away. And they will not let you cancel online or over the phone.Used to love this place, great personal trainers and equipment. Then I had an issue where my trainers were switched around and scheduling was mixed up several times in a row with no personal training given.Even though I had PAID for 20+ personal training sessions that I never received, Mike and management at EoS made sure not to refund me or get me makeup personal training sessions. Instead they jerked me around for 3 months claiming to have "made an error" or "scheduled at the wrong time" until I was convinced to just cancel my membership. Honestly, this place is was great but then they chose to completely disregard and just ghost me as often as possible. 5 stars for what they used to be but now, 2 stars because the location is convenient and that's about all they have going for them anymore.

I cancelled my training and spoke with the manager previously. Although I asked for them to stop charging me for appointments I hadn't made, they now owe me $588.00 for appointments I never made! They have no "refund" policies. I won't pay for training sessions I didn't make myself!

I love this gym Big shout out to Julia because she is always helpful when come in. She makes me feel super welcomed every time!!!!