Twisters Gymnastics in Santa Clara offers a comprehensive gymnastics experience for children, focusing on skill development, fitness, and fun. Coaches at Twisters, including favored ones like Misty, Kyle, and Erica, are known for their dedication and varied coaching styles that keep classes engaging. They maintain a clean and organized facility, allowing for focused training sessions without distractions. The gym also provides convenient makeup class policies for children with busy schedules.

However, some parents have experienced communication issues and inconsistent class levels, leading to dissatisfaction. Additionally, the management’s handling of certain situations, particularly around class advancements, has been criticized for lack of transparency and professionalism.

Pros:

  • Experienced and dedicated coaches.
  • Clean and well-maintained facilities.
  • Not overly crowded, ensuring quality attention.
  • Convenient makeup class policies.
  • Positive and supportive environment.
  • Wide range of classes for different age groups.
  • Proactive communication from some staff.
  • Focus on overall development, not just sports skills.
  • Valued community and teamwork aspects.

Cons:

  • Inconsistent communication from management.
  • Disputes over class advancement criteria.
  • Billing and makeup class policy concerns.

Location / Contact

Rating Stats

3.8

out of 5.0

32 reviews
5.0
13 reviews
4.0
5 reviews
3.0
1 reviews
2.0
2 reviews
1.0

Reviews (53)

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My kid has been there for 3 months, he loves gymnastics, however, the coach for little twisters keeps changing, and one of them is terrible, she doesn't provide any instructions and no patience at all! Actually she is the worst coach I have ever seen. My kid was trying, and she thought my kid cannot do it, so she just left my kid alone. In that class, she also made another girl cry.I don't know why twisters gymnastics hires that coach, we definitely will not go there and will not recommend little twisters at all.For tiny twisters though, the same coach was there, might be okay

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My 3 years old was having her very first class with other preschoolers. She and another boy had some difficulties following teacher's instructions and the teacher soon got very uncomfortable with that suggesting that we and the other mom switch to another class with parents supervision. The teacher seemingly preferred us to leave so we did (totally understandable). So basically we spent $35 just to try 10 min and then leave. It was somewhat disappointing that I was not offered a free replacement class with another group/teacher nor I got a refund for the class which in fact had not been taken. The customer support could of been more friendly too. Overall, not a good experience for us.

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I absolutely love twisters all the coaches are so friendly and so welcoming!! my children love it. Coach Lucia was so sweet and gave me so much information as well as made my kids feel comfortable with their first lesson.

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I hope they enjoy the $15.00 they made for waking up today. I am dissatisfied with how they conduct business. While browsing their website for different classes, I found that their day class, half day class, and kids night out. Before checkout, day class and half day had their prices clearly labeled prior to checkout. Kids night out had it's price at $0.00. I acknowledge that the fine print said no trial classes, but the system allowed me to checkout and book my kids night out for free.They took my credit card info and had me automatically enroll in reoccurring transfers and this is what got me by surprise. They charged me $60.00 through another invoice for the booking. There is no option on the website to modify the card to opt out of reoccurring payments. There's no option to remove my card or close my account. This is a big concern for me and this was my customer support response:"Wow! I’m surprised that you would expect anything to be free without fully checking. Kids Night Out has been an event that Twisters has done for 40 years and we’ve never done it for free. I believe that’s a terrible way to conduct business or even expect or feel entitled to. In any event, please see our policies below that you agreed to while registering into the system and let me know how you would like to move forwards. Refunds are the full amount minus 25% of the total. This was agreed upon when enrolling in Kids Night Out."I don't know what aged elite club house this person came from, but it really sounds like, "thanks for not reading my warning, I'm going to give you back 75% because you wasted my time."Without really addressing any of my concerns with vulnerabilities that they put upon themselves.You may be great coaches. You might have a good facility. But I'm definitely not coming here because your customer support is not for building rapport, but instead, to mitigate lawsuits and avoid refunds.

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We are absolutely in love with Twisters! My older daughter started competetive gymnastics team there for the first time in her life and she was so happy to train there. The athmosphere there is very friendly and positive, coach Errica, coach Allan and coach Johnatan are absolutely amazing professionals, very supportive, friendly who motivate gymnasts and help them reach their potential.We are not with Twisters anymore because we've moved out from bay area but we miss them dearly :) Go Twisters!

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I was looking for a Gymnastics class for my 4 yr old and was recommended to Twisters by a friend. Staff / coaches are very friendly and knowledgeable. They also provide make up classes in the event of a missed class which is great. App helps in planning the use of all make up classes.My daughter goes in twice a week and she absolutely loves it!

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My 4-year old loves his gymnastics classes here! Perfect way to spend some of that toddler energy. Coaches are awesome! They are very kind, patient and attentive with little kids that need instructions to be explained and shown to them more than once. We did summer camp as well which was awesome. My son is always excited to go to his class. I highly recommend this place!

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Thanks for the 5 star review. Appreciated.

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My daughter has been at Twisters for seven years. She LOVES gymnastics and even more she loves the coaches and the friendships she has made at Twisters. As a parent, my biggest concern has been injury. I give full credit to her coaches for their skill and methodology, that she has stayed healthy for all these years. Allan’s philosophy is wholistic, teaching life skills, love of fitness, teamwork, discipline, hard work, etc. without overtraining the athletes. Since the gym switched to “Xcel only” my daughter trains half the amount of hours per week, but she is more focused during the short practices, continues to make steady progress on learning new skills, and is more balanced in her life (more time for schoolwork and friends).My daughter is in tenth grade now and the skills she has learned at the gym make her a better student, and more adept at handling her mindset with life’s challenges outside the gym. She also carries herself with confidence; she knows she is strong and fit and she is proud of herself.I have always harbored reservations about gymnastics. I had misconceptions about the culture, the injuries, body image issues, and I didn’t consider it a team sport. Seeing my daughter truly thrive in gymnastics, on all levels, and witnessing so many girls thrive through their experience at Twisters, after many years, has brought me to a full conversion. I now believe every child would benefit from gymnastics. I think the people you bring into your child’s life are more important than any circumstance, and Twisters hires fantastic coaches across the board. If your child is one of the very lucky to train with Allan or Ericka, your child will be blessed by the experience.Off to drive my daughter to gym....

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Thanks for the 5 star review. Appreciated.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 53 reviews.

The address is: 2800 Bowers Ave, Santa Clara, CA 95051, United States .

The contact number is +1 650-933-8698

This service is listed under Gymnastics Center .

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