Johnson Fitness & Wellness Store

Service and responsiveness was superior. Focus on customer experience and quality is outstanding.

I spoke with store manager Ken for options pertaining to my needs. I bought the Horizon T101. Good product just what I needed. Thanks Ken.

Heard about this from a friend, they mentioned "2nd Wind". Walked in and found out that chain was bought out by Johnson F&W.■Parking is good.■Got help from the great staff there, looked at what we needed with good explanation and enough detail.■Treadmills, Exercise Bikes, Free weights...a lot of options and some discount prices.■3 and 5 year warranty options on equipment.

Bought a Horizon treadmill from this place in November and it’s been loud with a “clicking “ sound. The store has return/exchange policy in print - but when we called them they refused to do anything but asking us to deal with the manufacturer. I wouldn’t recommend shopping there.

Great experience buying a rower. Good price and delivery. Explained the differences between models. Knew stock and availability. Delivered in under a week. Will definitely shop here again.

Great experience. Ken was super helpful and accommodating and answered all our questions.We went in to look at massage chairs, tried a couple and bought the Jin 2.0. We don’t need any exercise equipment, but if we did, we'd come here first. Highly recommended!++++++++++++++++++++++An update to this review - Had the Jin 2.0 chair for a couple weeks now and it's wonderful! The remote takes a bit getting use to, but the chair functions are great. Six pre-programmed routines and pinpoint manual adjustment if desired.Before we bought, I saw lots of reviews on many different brands ( so many to choose from! ) and one complaint I saw a lot was the chair would start making noises after a week or two. None of that so far and it seems like a well built machine.The white glove delivery was worth it too - it comes in a box the size of a refrigerator, but the 2 person team had it in and set up in about 20 minutes. Well worth the money.

Since my purchase has not been scheduled for delivery yet, I writing this review based solely on my sales/purchase experience.We started out at the Algonquin Commons location. They only had one salesperson and several customers. When I finally was able to flag the salesperson down, he failed to take much interest in me or my questions. I think it was because we were interested in the lower end models. He quickly gravitated to another couple looking at higher priced models. We left. My son looked up some other locations and found one on our way to Woodfield Mall. We stopped there and were pleasantly greeted. Our salesperson gladly answered all our questions and concerns. After we decided to purchase, we relayed our experience at the other store earlier in day. He was able to set us up very nicely! We also wanted to purchase a used piece of equipment in addition to the new treadmill. He was able to work that out and it will be delivered at same time as treadmill. We are looking forward to having the delivery people setting up our new and used equipment. Thank you to our salesperson in Schaumburg!!!

Nice equipment and staff