Mountainside Fitness Scottsdale Pavilions

It satisfies my basic needs. I just workout enough to stay in shape. The facility is clean and pretty spaced out. The people who work there are nice. I wish the peak performance zone was a little bigger, but it's okay. I also like that if there's a problem with a machine, it actually gets attended to because at my previous gym there was a treadmill that was out of service for months.

First time for my son and first time in a long time for me but we couldn’t have felt more comfortable as a new member at a gym! Shelby made the sign up simple and informative, Alex helped my son and I learn ways to best enjoy our memberships and the smoothies completed the whole experience!Thanks guys! 😊

Big fan of Mountainside Fitness at the Pavilions! The staff is fantastic - super friendly, fun, knowledgeable, professional and, best of all, welcoming! I have been made to feel part of the community there and am very grateful for that. The facilities and equipment are beyond adequate and are well maintained and clean. A first class operation for sure...I highly recommend!

Mountainside Fitness is a great gym with a lot of weight and machine options. When I am looking for a gym I am looking for a well lit, clean space, with a lot of workout options. The staff was very friendly as well. I am giving them a 4 star instead of 5 star because of how the interaction went from what was online vs what staff onsite was able to do. There was some confusion about how a 1-5 day pass worked when I showed up so I ended up paying $15 for my workout that day. I left management a note and followed up with a phone call. We were able to get things worked out and the outcome was fair.If you are trying out gyms I would recommend you try them out for the 1 or 5 day pass and see what you think. Make sure you understand everything prior to going and that you talk to member services so you understand what you are agreeing to prior to showing up.

I enjoyed my experience at this Mountain Side Fitness signing up and getting things rolling. The only downside is the basketball court, or lack thereof. I know some Mountainside Fitness locations have basketball courts, and some are better then others. But I would like it if every location had a basketball court and if all the courts were at least high school regulation in size. They are an amazing company and the gyms are very high quality. This is the one downside that keeps me from giving 5/5 stars.

Just wanted to jump on here and state what a wonderful gym and organization Mountainside Fitness is - Specifically the Scottsdale Pavilions location. We have been to many gyms over the years and this one is definitely home for us. The staff is amazing. Always great and communication and you can tell they care about the facility they run. The gym is always clean as well as the locker rooms. I would recommend this location to anyone looking into joining! 5 stars!

I have tried about every gym and then some and I couldn't be happier with Mountainside. They open at 4:30 which is great for my morning workouts, and the staff is very friendly even at those early hours. Best of all they upgrade their equipment all the time. In my experience, most gyms promise a lot and deliver a little when it comes to listening to equipment requests. So far Mountainside has really exceeded my expactations.

I have been a member of Mountainside Fitness for almost 2 years and I love it! The variety of quality equipment and ability to use all locations is something that I really enjoy about Mountainside. My trainer Tim is so helpful and knowledgeable, and his manager Will is always there answer any billing questions that I have. Join this gym!!!

Just got a membership at the Pavilions locations. The facility is very beautiful and clean and I felt good about paying for the membership. I haven't been to a gym in over 3 years and I was sadly disappointed my first day there. The customer service was pretty pathetic, if existent. I was extremely nervous about starting to work out again, and the cycle class I attended was a good workout, but I had no idea what I was doing and no one bothered to help. It was clear I was the new girl and the instructor not only didn't acknowledge my presence (there were 4 people in the class, come on now), she didn't even bother to explain to me how the machine worked. Fortunately I'm smart enough to figure it out on my own. The gym will get the job done, but certainly no smiley friendly places to welcome you and make you feel comfortable in an already nerve racking awkward environment. Certainly doesn't meet the Scottsdale "standard" of outstanding customer service. Bummer.

I usually workout at 4:30 am and the staff is always super friendly (what!? That early?! Crazy right!?) when I arrive and the space is new and clean. I'm super impressed the gym takes the time to personally respond to reviews for customers who have a less than exceptional experience. Way to go!Sometimes the men's sauna has towels/toilet paper in it (I think people try and cover the heat ducts or thermometer). This is my only piece of negative feedback. Maybe just check it a little more through the day.Wish they had a more lenient guest pass policy.Drive from Arcadia for this gym, LOVE IT!