Mountainside Fitness Scottsdale Shea

Love this gym! Tommy gave me a great tour and explained everything thoroughly! He is exceptionally professional! The yoga and Pilates classes I have attended so far have left me feeling relaxed and sore which is exactly what I wanted!

Staff is nice and they have a lot of machines. However everything is just super dirty here. No one wipes their machines down and they are sticky to the touch and dirty to the eye. I feel disgusting after leaving here and often times the sinks don’t even have soap. Not to mention it’s very crowded at all times of day. I recommend planet fitness on via Linda.

I really enjoy going to this gym. It's clean, never overcrowded and has everything I need to get a great workout in. All of the staff is super friendly and my daughter loves going to the kids area. All of the childcare staff are amazing with kids, love them!

Mathew, the Fitness Manager was amazing! Rachel the person that signed me up was very cold and not welcoming. Could have cared less if I signed up. Mathew made it a pleasure and an amazing professional person, who I want to train me. He is an asset to your organization! Thank you:)

I was in the Scottsdale and Shea location on 6/30 as a guest on my boyfriends membership. When I arrived on 6/30 the daycare attendant was covering the front desk and informed me she did not know what she had to do to complete the guest pass. She had me fill out a form and took a copy of my drivers license to get me going for a guest pass. There was no follow up on a guest pass after my gym visit that day, instead I received a voicemail urging me to sign up for a membership the same day as my first visit. I returned today, 7/1, to continue my guest pass as I still was not completely sold on the gym. I had a horrendous experience upon arriving. I asked the kind lady at the front desk why I had to fill out the same form again and why they had to take my drivers license again. She didn't have an answer and instead looked behind us at a woman in a gray shirt/jacket with blonde hair. The lady with blonde hair had a horrible attitude and was extremely snippy. The final straw that caused me to just walk out and leave was her telling me "well you will have to deal with me anyways". If this is how you are treating potential members I could not imagine how you would treat your current members. I understand everyone at this point in time may be feeling some undue frustration and stress, I look at going to the gym as the one place that should be stress free. I believe you need to retrain your staff on being inviting and family friendly as it aligns with your core values.

Layne was absolutely amazing and very detail oriented! This was our first time actually using the gym and we had a personal training evaluation and our daughter went to childcare! Every employee we encountered was absolutely amazing and treated us with the upmost respect. Even the people in the kids club area made sure my daughter felt comfortable as she didn’t want to leave us! Then when I went to pick her up she didn’t want to leave to go home!

I've driven as far as 25 miles to other mountain side fitness. I have to say, This is the only gym that has been genuinely caring, respectful and playful with my children. They interact with my kids.. they don't ignore their silliness. They remember their names and their stories my kids say. My kids say they love to play with the ladies at kids care. They get excited to see my kids!All of this is possible because it is lead by a great Manager James.I see so much effort from him to make this place a memorable experience each time my children come in and for me to have a clean gym to workout at.A good leader leads by example.Unlike other mountainside fitness, I had cancelled my membership the moment I switched to the one on Rose Garden at Desert Ridge. Because they have rolled their eyes at my children and made comments under their breath about us walking in the kids care. It was a shock of disrespect.I remember how warmly they have received us before on Shea location so I decided to re enroll-but never come back to the one by Desert Ridge.EVERY location ESPECIALLY the kids staff from Rose Garden need to see how this location is being lead!

Great gym. Plenty of equipment and weights. Free towels. Hours are quite convenient. Staff is polite. Love their spin classes especially Andy and Ava’s.Opportunity for improvement: provide cleaning wipes and bins near the weights section. A couple of times i ve cleaned a bench, tossed the wipe and have come back to someone using my freshly cleaned bench. (-_-)

Wonderful fitness center. I was member for couple of years. All machines are good and they have different classes not only on morning time as well as in the evening too. So it is convenient if u can not attain in morning rush still can do later in day. Sauna and stem room is very good. I always found very handy the clean towel service. Locker room & bathrooms ate clean too. I am very thankful to the child care service members. When I joined I saw bunch of very young girls there to take care for kids. So being a new mom I had super doubt as my baby very scared of new people then as Time passes by I noticed how thorough they are and how caring can be young persons also. Love Roza, Carley, Josheph for their enduring caring service to kids. I am not employee of that business nor paid to write good remarks. Just a member who can spent little time for own health after knowing kids are in good hand. I will Definitely recommend for friends n family.

As a member of Team USA Paralympics my experience at Mountainside Fitness has been exemplary.... The staff has gone above and beyond many times when helping me. I have had members approach me dozens of times, almost every time I'm there, with incredible enthusiasm. This is certainly the finest facility that I've ever trained at, including the Olympic Training Center. It's always a pleasure to be there, my workouts are always extremely productive, and the atmosphere is definitely superior to anything I've encountered since I started my training for the Paralympics. Thank you Mountainside Fitness