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Crunch Fitness - Wilkes Barre is a gym located at 101 Wyoming Valley Mall, Wilkes-Barre, PA, offering a variety of personalized fitness programs and amenities. The gym boasts a friendly and motivating staff that includes top-tier personal trainers like Chris Hinton, Mercedes, and Nicole. Many patrons appreciate the welcoming environment and tailored workout plans that cater to individual fitness goals.

However, some issues have been raised regarding miscommunication over promotional offers and the cleanliness of locker rooms and saunas. Despite this, the gym remains a popular choice for many due to its comprehensive facilities and supportive team.

Pros:

  • Friendly and knowledgeable staff.
  • Excellent personal training options.
  • Welcoming environment.
  • Tailored workout plans.
  • Great selection of equipment.
  • Offers childcare and various classes.
  • Clean and well-maintained gym area.
  • Strong support for local businesses.
  • Supports equipment sanitization culture.
  • Good value for the price.

Cons:

  • Miscommunication over promotional offers.
  • Issues with locker room and sauna cleanliness.
  • Some negative experiences with management.

Location / Contact

Rating Stats

4.5

out of 5.0

2 reviews
5.0
1 reviews
4.0
1 reviews
3.0
1 reviews
2.0
15 reviews
1.0

Reviews (20)

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I have been working with my personal trainer, Chris Hinton, for almost a year now and I feel wonderful. He has been able to give me the motivation I needed to get fit. I actually look forward to our training sessions. I highly recommend a personal trainer if you also need that added push.

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I was a alcoholic, lazy, and on the edge of losing my wife and kids. I needed a change, so I went to the gym and did a "kick off". I met Chris, and I explained I didn't know what to do and gave him my story. After that, he explained the …

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I love Crunch, Wilkes-Barre, PA. I signed up for personal training. My initial assessment was with Mercedes, she is wonderful and inspiring. My trainer is Chris Hinton and he is absolutely amazing! He makes the workouts effective and enjoyable. I learn something new each session. He helps remove the "gym intimidation" and gives me alot of confidence. Chris never stops smiling and really gives me the boost I need to keep going and have successful trainings.

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Awesome gym to be at. Extremely friendly staff. Jalyssa has made this experience very welcoming. She was more than willing to answer any questions I had and was more than willing to help anyway possible. Crunch fitness is now my favorite gym i have ever been at. Highly recommend and highly recommend speaking with Jalyssa!!!

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This place is great! They have personal trainers and classes you can sign up for to get a great workout. I canceled Planet Fitness right away.

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Management is terrible (Specifically John and Nicole). They ban previous employees to avoid staff knowing the internal problems and give fake reasons that change when you call them out on it but really it’s because they don’t want people to let the word out with how bad they treat people. They lie about the fact the management/owners/HR are all related or dating and they all cover for each other. The gym is almost brand new and the locker room and sauna is always dirty. The infrared sauna looks like it hasn’t been wiped down since day 1. Anybody I talk to that’s been around there, member or employee, for 6 months says the same thing. Some of the 5 star reviews on here are just people that actually work there boosting the ratings... I ended up canceling and moved to odyssey and my experience there has been much better.

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I have been coming to crunch fitness for a away now. I have to say that my experience here has been great also the staff are great too. The amount of opportunity at crunch are amazing

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Place I wouldn’t leave if I could. It’s first gym the always equipment available for use, if is packed. One positive thing is that, there culture that everyone sanitise their equipment after use. Which very rarely can seen in any gym.

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It is a pleasure working with Donny Ruiz fromCrunchfitness in Wilkes Barre, PA, he is one of the most patient, knowledgeable, and …

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A++ experience. One of the best gyms I’ve ever been to. Friendly, professional staff. Outstanding management. Impressive selection of equipment. What more can you ask for. Crunch Wilkes-Barre receives my highest recommendation.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 20 reviews.

The address is: 101 Wyoming Valley Mall #900, Wilkes-Barre, PA 18702, United States .

The contact number is +1 570-931-8800

This service is listed under Gym .

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