10 Fitness Springfield, located in Glen Isle Center, offers a flexible 24-hour access gym that caters to fitness enthusiasts of all levels. This gym has garnered praise for its cleanliness, affordability, and friendly staff, making it a popular choice among local residents. Members appreciate the welcoming atmosphere and the supportive community, ensuring a comfortable environment for everyone. Fitness trainers like Mikey, Morgan, and Tish receive mixed reviews, with some clients praising their dedication and others citing issues with professional conduct.
However, the gym faces criticism for poor customer service, especially concerning membership cancellations, billing, and administrative management. Several members have reported being unfairly charged even after attempting to cancel their memberships. Despite these drawbacks, many find the gym's equipment, affordability, and positive environment to be worthwhile.
Pros:
- Open 24 hours a day.
- Affordable membership options starting at $10/month.
- Clean and well-maintained facilities.
- Friendly and knowledgeable staff.
- Adapts to individual fitness needs and goals.
- Convenient location in Glen Isle Center.
- Varied equipment and free weights available.
- Positive, welcoming atmosphere for all fitness levels.
- Patient and motivating trainers like Tish.
Cons:
- Issues with membership cancellations and billing.
- Some trainers viewed as unprofessional.
- Instances of poor customer service.
Location / Contact
- Address: 1444 S Glenstone Ave, Springfield, MO 65804, United States
- Phone:+1 417-887-8880
- Website:10fitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 1444 S Glenstone Ave, Springfield, MO 65804, United States .
The contact number is +1 417-887-8880
This service is listed under Gym .
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Bren Newlin
1 year ago
Mikey is the most engaged, friendliest trainer/employee. Randell was awesome, too, but he's moved on. Literally every other guy behind the counter is completely disengaged, and acts like they could care less that I'm there or that a piece of equipment might have a problem or any other feedback I give them could matter. It's a bummer.
John Velo
1 year ago
Staff and trainers are great and friendly! Lots of different machines and membership type available depending on what you're looking for. Only wish they kept their strength classes throughout but otherwise, no complaints.
James Croft
2 years ago
They're planet fitness 2.0. It's $35 a month for the premium level membership. But they'll up sell you on training lessons which are an additional $175-400 a month. God help you if you don't get the training because they watch you like a hawk on video if you so much walk away from equipment without wiping it down, instruct another member, or look at another member for too long they'll show you the door and keep your money. Mikey Bryan, Morgan Long, and "Cody"(balding guy with bad teeth") and some fat four eyes who looks like an owl will all teach you nothing, waste your time and take your money
Jacob Shadwick
2 years ago
They have plenty of space and equipment to workout with, it seems to be a pretty clean fitness establishment, friendly staff, and it has the option for mechanical weights and free weights along with the option of a personal trainer
Andy Lambel
2 years ago
My son, Allen Lambel, joined a couple of years ago. He now lives in another town 2 hours from the gym. He has tried and tried to get them to cancel his membership but they continue to take the dues out of his bank account. Not happy at all with the way this has been handled. They should be able to tell on their computer that he hasn't been there in well over a year.
Alex Hennis
2 years ago
The guys who met me at the door were nice, but the lady who was responsible for explaining each cost package was too busy eating to deal with me. Considering I was on my lunch break, I could have used the help. I explained to the young guy that I'd like to look at the place and maybe he could give me the general cost (He knew them, too). I was blown away. They have less equipment than the other gyms, and it costs way more. Oh yeah, I never met Ms. Wonderful. That was a looooong lunch.
Rhen Ross
2 years ago
I had joined the military and when I left I cancelled everything due to I would be unable to maintain my accounts. My other gym memberships canceled my memberships without issue. This was the only gym that didn't and I then got to where I could access my phone and they had sent me to collections for the yearly contract. I have never had this bad of an experience and will never suggest this company to anyone..
jenifer w
2 years ago
I love my trainer. He treats me with respect even though I am over weight and their gym is awesome. I love going there. I definitely recommend this gym to anyone 😊 …
Beth Zeh
2 years ago
I started going to 10 Fitness because of some knee problems. I needed to strengthen them to help avoid further injury/damage. Well, the coaches are great, and I am on a strengthening program that is not only working on my knees, but is helping me to be healthier overall! I never knew I had muscles in my arms!!😉 …
Cianne Johnson
3 years ago
Letitia is the best!! I’ve been lifting weights for the past 2 years and have back problems partly due to my incorrect squatting form. Within 20 minutes, Letitia completely changed my squat form and I immediately felt a difference. I feel confident in continuing my strength training with the help of Letitia because of her patience and training expertise. Definitely recommend!