Genesis Health Clubs - Ballpark Village in St. Louis is a top-tier fitness center offering a spacious, clean, and well-maintained environment for gym-goers. Its state-of-the-art equipment, well-trained staff, and prime location near Ballpark Village make it a preferred choice among members. The facility includes modern amenities, personalized training sessions, and a friendly atmosphere, creating an inviting place for fitness enthusiasts.
However, some members have expressed concerns about high membership costs, challenging cancellation procedures, and limited operating hours on weekends. These issues might detract from the overall positive experience for some customers.
Pros:
- Spacious and clean facility
- State-of-the-art equipment
- Well-trained and friendly staff
- Great location near Ballpark Village
- Modern amenities
- Personalized training sessions
- Prime location with great views
- Never overly crowded
- Wide variety of fitness classes
- High cleanliness standards
Cons:
- High membership costs
- Challenging cancellation procedures
- Limited operating hours on weekends
Location / Contact
- Address: 3 Cardinal Wy, St. Louis, MO 63102, United States
- Phone:+1 314-256-9484
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 3 Cardinal Wy, St. Louis, MO 63102, United States .
The contact number is +1 314-256-9484
This service is listed under Gym .
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Jamie Jones
1 year ago
While it’s state of art gym, the hours are not good, especially on weekends…they don’t open till 8. The parking seems to always be a challenge and for as much as you pay, you would think all the TV channels would work on their cardio equipment, but you only get 2 ESPN channels.
Adam F
1 year ago
The gym is large, clean, and seems to have all of the equipment that you may need. Kramer has also been truly great to work with the last several months as my PT and has helped me make meaningful progress towards my goals.
Firth Metzger
1 year ago
I’ve been a member of this gym since it opened. Doesn’t get crowded, management of this location are top tier, it’s always clean and LOVE that they have a sauna! Only downside is their website feels outdated, I wish they would build an app but I know that’s a corporate decision so can’t complain lol.
Alex Metzger
1 year ago
Great gym! Always clean and equipment is fantastic. Highly recommend for anyone who works or lives in the downtown area.
michele chapel
1 year ago
Gym is very clean and staff is great! Signed up for a personal trainer because I wanted to regain some strength after doing nothing for 3 years and needed the accountability to follow through. I was hesitant at first because of physical limitations and age BUT Kramer not only listened, he adapted workouts to my ability. I was worried I was just going to get a gym rat but I got a real trainer instead...Highly recommend
Coco
1 year ago
Facility is clean and up to date equipment. What made me give five stars though is Kramer. Part of new membership is a personal trainer and he does so well I highly recommend him.
Gil
1 year ago
Not impressed anymore. Previous staff was great and I loved working out there Brian Ferrari leading the gym was wonderful, now I am very dissatisfied. I was very much disrespected by someone that should know better in their position. There is a certain way of going about things, but it’s ok, customer experience went down the drain
Sandi T
1 year ago
This gym is definitely worth the price. I enjoy having machines I haven’t seen at other gyms I’ve been to. The personal trainers are wonderful. My trainer is the main reason I keep going back.
Cally Banham Cor Values
1 year ago
I've been a member of this club for almost a year now. It is the nicest gym I've ever used! It is extremely clean - they take sanitizing very seriously. The staff is friendly and the dry sauna in the women's locker room is a nice size and is well maintained. The gym is spacious. I never feel crowded in any area, including the cardio equipment area. I've utilized the personal training services too. Trainer Kramer Eggemeyer has gotten me much closer to my fitness goals. A++!
Andrew Tychsen
1 year ago
Trash management. Absolute chaos and confusion. It's like they don't even want new members. Myself and 7 friends joined to workout and they would give us trouble for everything. Training together, someone helping someone else with their form, bringing a kid who sat on their iPad, standing in a group, using more than 1 towel...they even went so far as to ease drop on us...