Genesis Health Clubs - Ballpark Village in St. Louis is a top-tier fitness center offering a spacious, clean, and well-maintained environment for gym-goers. Its state-of-the-art equipment, well-trained staff, and prime location near Ballpark Village make it a preferred choice among members. The facility includes modern amenities, personalized training sessions, and a friendly atmosphere, creating an inviting place for fitness enthusiasts.
However, some members have expressed concerns about high membership costs, challenging cancellation procedures, and limited operating hours on weekends. These issues might detract from the overall positive experience for some customers.
Pros:
- Spacious and clean facility
- State-of-the-art equipment
- Well-trained and friendly staff
- Great location near Ballpark Village
- Modern amenities
- Personalized training sessions
- Prime location with great views
- Never overly crowded
- Wide variety of fitness classes
- High cleanliness standards
Cons:
- High membership costs
- Challenging cancellation procedures
- Limited operating hours on weekends
Location / Contact
- Address: 3 Cardinal Wy, St. Louis, MO 63102, United States
- Phone:+1 314-256-9484
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 3 Cardinal Wy, St. Louis, MO 63102, United States .
The contact number is +1 314-256-9484
This service is listed under Gym .
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angserafini
3 years ago
OneLife follows CDC guidelines and staff are constantly making sure the gym is clean and presentable. The team they have is cohesive and friendly! This gym is so gorgeous and full of helpful people, I would recommend them to everyone!
Samantha Bley
3 years ago
EDIT: I take back my 4 star review due to how poorly this gym is managed. They do the bare minimum for stopping the spread of COVID. The employees seem to not care at all.They wouldn't help when there was another member that kept getting with a 6 foot radius of my partner, even though there were plenty of other machines available. This person continued to harass my partner until he had enough of it and defended himself because none of the employees there would help. This establishment maybe look nice, but trust me when I say, it's just new. You can find a better gym elsewhere, for a cheaper price, with employees who actually care about their members. Don't waste your money on a gimmick like OneLife Fitness.
Justin Washington
3 years ago
Had an overall negative experience during my workouts here. The staff didn’t seem too interested in assisting with an issue that took place. Pretty much ignored my requests and made me feel as if customer comfortability was not important. Corporate pretty much gave the same result without actually addressing me as a disgruntled customer. Masks are required, however social distancing didn’t seem to be of importance once you leave the front desk. Won’t be coming back.
Anthony Cross
3 years ago
I’m in town for work through the week and looking to move to St. Louis in the near future. I called Onelife Fitness explaining my situation. They said they would email a 1 day pass to try it out. When I got to the gym to workout they tried to finesse me by saying since I’m not local I would have to pay $20 fee. No accommodations were made even after explaining I just drove 30 minutes from Chesterfield. Terrible communication and would not recommend a place run this poorly.
ms tolc
3 years ago
Really spacious, variety of machines, nice staff and professional staff except one. I was just expecting a state of the art type of gym with AMAZING features and atmosphere like no other for the monthly amount you pay and location! The hours suck for this to be downtown were over 28,000 residents are literally housed. They close at 10 p.m. during the week and at 6 p.m. on the weekend. It's basically the midtown location were it's potential market are on both sides of the river, city employees and residents. The sky is the limit for the company, however they don''t deliver high expectations for a prime location. Purple & yellow quality but Onelife Fitness prices... So I'm NOT impressed but it'll do for short term. Oh, there IS NO STEAM ROOM! You can tell this was an ALL male business venture.
Audrey Korondi
3 years ago
Onelife is the best gym in the area!! I highly recommend it! They have the most spacious gym I've ever seen and keep things very clean and neat all throughout the day. The staff is extremely friendly and the group fitness classes are top notch!!! Overall, you are getting more than your moneys worth at this place. I wouldn't go to any other gym in St. Louis!
Nik Kyhl
4 years ago
Has Top of the line equipment. Staff is extremely Friendly and Professional. Classes are Fantastic and they have tons of time slots. They have hands down the most equipment and largest crosstraining area than any other gym in St. Louis
Bessy Cruz
4 years ago
After being gone for a few months, due to the "Covid Craziness" of the world, I was nervous about returning to the gym. I spoke with the GM, Jack, about my fears. To make sure I felt safe and comfortable, Jack took me on a "return to the gym" tour! During that time he went over all of the clubs' new cleaning protocols! It was really GREAT to see how hard he and his staff were working to keep the gym clean and to make sure we all felt comfortable. Jack also showed me a new feature the club has called an "AirPhx" unit. This machine cleans 95% of bacteria and viruses from the air and surfaces! THAT makes me feel A LOT more comfortable! They also have spic&span buckets EVERYYYYWHERE and I often see the staff cleaning throughout my workouts! I definitely feel a lot better about using the gym now and really appreciate Jack taking to time to educate me on all of the new cleaning protocols and social distancing practices that his club is doing. Thanks Jack and Ball Park Team! See y'all @ the gym!
Jared Maples
4 years ago
I originally went in for the hard hat tour, when the facility was being constructed. The staff was very friendly, provided snack and refreshments, and provided answers to many of our questions. I've recently used the gym and love the environment. It's clean, well-organized, parking lots well-lit, easily accessible, and parking is validated on all days except game days. I'm so happy there is a gym option of this quality and price for downtown residents. This is just one more item that makes the downtown area a bit more livable, slowly, but surely.
Shahrdad
4 years ago
Beautiful gym, extremely clean and well maintained, with equipment regularly sanitized and face-masks enforced. The staff is also very friendly and helpful. I’m very happy that I switched to this gym.