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Jim & Heather Gills YMCA in St. Petersburg, FL, offers a comprehensive gym experience with an array of activities for all ages. The facility is spacious, featuring updated equipment, a heated indoor pool, a rock climbing wall, and a variety of group classes, including the highly-praised Les Mills programs. The welcoming and professional staff consistently receive positive feedback for their friendly demeanor. This Y is noted for its cleanliness and community-oriented atmosphere.

However, the YMCA does have some drawbacks. Pool accessibility issues, inconsistent customer service, and a few dated areas of the facility are cited in multiple reviews. While equipment and classes receive high marks, administrative and communication issues regarding membership and scheduling impact the overall experience.

Pros:

  • Spacious and well-maintained facilities
  • Variety of group classes available
  • Friendly and helpful staff
  • Heated indoor pool
  • Updated gym equipment
  • Rock climbing wall
  • Clean environment
  • Les Mills classes with passionate instructors
  • Inclusive community atmosphere
  • Silver Sneakers programs for seniors

Cons:

  • Pool accessibility issues
  • Inconsistent customer service
  • Administrative and communication problems

Location / Contact

Rating Stats

4.1

out of 5.0

24 reviews
5.0
4 reviews
4.0
4 reviews
3.0
5 reviews
2.0
23 reviews
1.0

Reviews (60)

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We have used the ymca camps in several states for about 15 years and this is the first one that I really have negative things to say about. Parents are not allowed back to classes due to continuous “Covid threats” although members are in and out all day. I am a member and still can’t walk my child to his class. I went back today and saw the condition of these groups and oh my- I can see why my child is begging to be removed. Out of control. Disorderly. Dirty. Adult supervision is barely that. The young men and women watching over the children were less concerned with the children and more concerned about chatting and laughing. My son has been dealing with bullying and I couldn’t understand why no teacher ever witnessed it or stopped it and I now know exactly why. No one cares. I am appalled that the YMCA would allow their name to be used in conjunction with such a situation. I can’t even call it a program at this point. Very disappointed in the YMCA

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The pool area and specifically the hot tub are rarely available. There are always problems and they close much earlier than the rest of the place. If you are arthritic, there's not much chance of getting relief at this place.

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How is anyone supposed to get membership information when your St. Pete membership people never pick up? I have now called for 3 weeks at different times with voicemail everytime. Leave a voicemail, no response. With all the fitness options in the area, you’ll really need to get your act together.

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I joined the Y just two months ago and am so glad I did. The staff is friendly and the facility immaculate. I go to a water aerobics class five times a week. The lively music and group participation keeps me moving. I had knee replacement surgery three months ago and this activity is perfect for a healing joint. Great job YMCA!

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Dated gym, but very friendly/helpful staff. Les Mill classes have good instructors and participation is high. If you are looking into group exercise or Les Mills classes, this is a great place!

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There's always a problem with the spa.Everytime I've made reservations to use it it's not working.They always have problems with the hot tub.Its one of the main reason I go to the YMCA after a work out.Main concern of mine while I'm paying my money.

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I talked to Izzy on the phone about a prospective membership and they were amazing! They were very eloquently spoken and patiently told me all the information I asked for. Could not ask for a better first impression!

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Do not sign your kids up for this summer camp! They will make u pay $230 as a down payment for 2 kids and tell you AFTERWARDS that the payments don’t guarantee your kids will have a spot week to week YET u pay for each week. IF YOUR KIDS ARE NEEDING SUMMER CAMP DO NOT STOP HERE ITS A RIP OFF THEYLL CHANGE THE PRICE AND AVAILABILITY ACCORDING TO WHO YOURE SPEAKING WITH. A BUNCH OF IDIOTS

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I called back in April to cancel my membership because I been unable to use my membership due my work and the woman who spoke with me told me ok is done and did not inform me of any other requirements to termine my membership. Two months later I am still being charged for it and when I go to the facility to speak of why I am still being charged they just said going forward you won’t get charged “sorry” , but didn’t respond for their mistake!!!! Would never go back to this facility!!!

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The gym itself is great. My interactions with Jeffery at the front desk was a bad experience. When I went to sign up he seemed annoyed and wasn’t giving me any information. As I was filling out the paperwork I was asking my questions (cancelling policy, sign up fees, etc) He aggressively highlighted the area regarding canceling and was annoyed that I asked. I could have read it but it is faster to ask and I felt rushed even writing my info as he was standing there. Usually staff members at a gym are upbeat and explain what they have to offer. I didn’t get a tour (wasn’t even offered) after signing up and he just made it so uncomfortable that I didn’t bother asking. Each time I’ve walked in I wanted to talk to a different staff member and I always get him. Very unpleasant person - not sure if he was going through something personal or that is just his personality.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 3200 1st Ave S, St. Petersburg, FL 33712, United States .

The contact number is +1 727-328-9622

This service is listed under Gym .

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