The Edge Fitness Clubs

This is the worst gym ever, they just won’t let me cancel my membership, when I signed up I specified I was gonna move in 4 months and now they keep telling I don’t have enough proof of that, like … whaaaat? What else do you want apart from a driver’s license from another state and my bank statements ? This is ridiculous, DO NOT GET A MEMBERSHIP AT THIS GYM

Edge Fitness is my new gym!! 1st time here and I’m loving it!! So clean and spacious. Friendly Staff and a great set of equipment and other amenities.

DO NOT JOIN EDGE FITNESS AT ALL COSTS. I wish I could give zero stars. The worst experience I have ever had with a billing issue. If your primary payment method on file isn’t available, they will charge your secondary-which isn’t a problem until they charge you multiple “late fees” in a row even though the using that secondary method wasn’t an issue for over a year, nor have I missed any payments. Any billing or cancellation issues are farmed out, but taking your money they can handle in house for sure. And the attitude given when these issues are brought up is the most entitled and nasty experience. They will overcharge you, give you a hassle about cancelling, and act as if they’re doing you a favor. I didn’t listen to reviews and I regret it. DO NOT JOIN

Best gym out there, the colors make the place feel better, the gym is clean and well organized. Personal trainers want to help you out and grow yourself. Love this place and the general manager James along with the staff is always nice.

It’s a great place to work out. But the huge problem I had was canceling my membership because I’m leaving for basic training in a week. I was told by one of the staff that I could cancel it if it’s for military, move or medical. I contacted the customer care and they said I’m only eligible to cancel by move or medical. Which makes no sense. How do you get people to sign up and later can’t even cancel their membership?

Great equipment, nice staff, and lots of accommodations. My only complaint is that the place Is so busy in the afternoon! Squat racks always taken, all the free weight benches are always taken. It's like anything you want to do, you got to wait in line for it.

24 hours only on a specific amount of days. There is a lot of people that go here.Some equipment aren't put together properly. So one day you'll be lifting at 100lbs and then on another day, with another equipment, you'll be lifting 40lbs.I guess it puts variety in your life.

Where do I start, I changed my debit card due to fraud alert by chase and let them know about it but the staff didn’t change it in the system….. and I was charged a late fee…. After complaining they waived it. I thought that would be the end of it but for whatever reason they kept my expired card on file and then they brought it up to my attention as I was checking in that the payment isn’t going through and there was another late fee… this time they couldn’t waive it because it’s the 2nd time happening even though it’s their fault. The manager was very rude about it, accusing me of not having enough money in the bank before checking her facts straight, then blaming my bank for not processing the payment. never even apologized about the terrible member experience … if -5 stars was an option I would pick it.. do not recommend this place, cancelling my membership whenever the contract is over

I am moving off to college, and they will not let me cancel my membership, or even freeze it to resume during the summer. I have gone through hours of customer support and show numerous amounts of proof that im going to college (which is what’s requested of me), and they will still not cancel my membership. What they specifically are asking for is my schedule on a letterhead from my college with my name on the bottom, which is actually impossible to do since i cannot create an official letterhead for my college that they will accept, so i sent them my tuition bill, and I even got my Enrollment director to make an official document stating that im attending college that semester, and they will still not cancel. If i could rate lower than 1 star i would, they lure you in with these low prices and when you want to cancel or freeze they will do anything and everything in their power to not let you and to just take more money from you.

The gym is clean and the staff is very friendly. However, membership policy is not so great. Cancelling with this Gym is a nightmare and you’re most likely will end up paying or completing the contract before you’re able to cancel