LA Fitness at Riverpark Shopping Center in Sugar Land, TX offers a variety of amenities, including personal training, group classes, and expansive facilities. Several members praise the cleanliness, quality trainers, and the diverse workout options available. However, recurring issues include outdated equipment and inconsistent customer service, which have negatively impacted some members' experiences. Despite the various classes and good trainers, specific policies and management practices have left certain patrons dissatisfied.
Overall, LA Fitness may suit those looking for standard gym facilities and effective personal training, but potential members should be prepared for possible inconveniences and inconsistencies related to equipment and management policies.
Pros:
- Variety of amenities
- Clean facilities
- Skilled and enthusiastic trainers
- Diverse workout options
- Effective personal training programs
- Group classes available
- Separate area for personal training
- Spacious ladies locker room
- Good location
- Not crowded
Cons:
- Outdated and rusted equipment
- Inconsistent customer service
- Strict and inconvenient membership policies
Location / Contact
- Address: 19880 Southwest Fwy, Sugar Land, TX 77479, United States
- Phone:+1 281-232-8719
- Website:lafitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 20 reviews.
The address is: 19880 Southwest Fwy, Sugar Land, TX 77479, United States .
The contact number is +1 281-232-8719
This service is listed under Gym .
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Anne Boeding
2 years ago
No towel service, showers are disgusting and in desperate need of remodeling. Staff member was nice, and there's decent selection of equipment. Basketball court had trash all around. Group exercise room not usable, no lights.
DJ dive
2 years ago
Just love working out with our personal trainer, Emily. She is always so enthusiastic, encouraging and prepared. I also like that the club has now blocked off an area for training. That makes the half hour of training more efficient as all the equipment is where it is needed and we don't need to search it out or track it down. We've been working out with a Personal Trainer for the last 10 years at this LA Fitness location. We are 68 and 66 and really appreciate a good trainer and training facility. Thank you for such a great club to come to.
Tameems Fitness class
2 years ago
Ms. Kerbi is rude and has an attitude. She was unprofessional when she dealt with an issue related to my membership. The gym is ok. Equipments are old but sufficient, classes are always crowded and smelly. Kids club times/schedule is inconvenient.
Laura Mullins
2 years ago
Update: I still like LA fitness, the facilities are clean and recently have made some improvements. My new personal trainer is Emily. She’s awesome. She’s always prepared and knows what I need to work on. I like that she’s very …
Renee
2 years ago
Great new equipment. Giving only 3 stars due to the kids clubWould like to see the kids club open full day Friday and on weekends. It’s a waste for parents since we work all week to not have the daycare open during the …
Sasha Davani
2 years ago
Really nice gym for the money. They keep the place pretty clean, but sometimes the machines will stay broken for quite a while. …
Anthony Florez-DiNatale
2 years ago
I have been a club member of this particular LA Fitness for almost 10 years and even though staff have come and gone and the quality of the gym has been consistent throughout, it hasn't been the same since the advent of their Operations …
Melinda L
2 years ago
I highly recommend Melvin C. for personal training here. He's fantastic, and he knows what he's doing! I came in after 10 years of sitting (driving and teaching at a desk), living a sedentary lifestyle, and struggling with several joint …
Ann Harvey
2 years ago
I have been doing personal training with Emily at the Sugar Land location this year. She knows her stuff!! She is always eager to workout and to make sure you are receiving the best routines for a total body work out or key areas of your …
Jasmine Williams
2 years ago
Very nice facility. Clean, not crowded, great machines and ladies locker room. No hassle about your guest past. Definitely a great gym to join