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City Sports Club in Sunnyvale offers a variety of fitness amenities, including a swimming pool, basketball court, and numerous workout machines. The gym maintains a motivating atmosphere and is well-equipped to cater to diverse fitness needs. However, it tends to get crowded during peak hours, and weightlifting platforms are lacking.

The club has competitive monthly fees but has faced criticism for its customer service and management practices. Issues include pushy sales tactics, difficulties with membership cancellations, and inadequately maintained facilities. Despite these drawbacks, many members appreciate the variety of equipment and overall gym experience.

Pros:

  • Variety of fitness amenities
  • Motivating atmosphere
  • Well-maintained equipment
  • Basketball court available
  • Racket court and swimming pool
  • Clean locker rooms
  • Competitive monthly fees
  • Diverse workout options
  • Good cardio section
  • Convenient location

Cons:

  • Can get crowded during peak hours
  • Poor customer service
  • Issues with membership cancellation

Location / Contact

Rating Stats

3.7

out of 5.0

11 reviews
5.0
5 reviews
4.0
1 reviews
3.0
1 reviews
2.0
2 reviews
1.0

Reviews (20)

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The gym is good and has a number of equipment. However, the staff is very rude. Whether it's the front desk staff or support staff, everyone is super nice when you are trying to sign up for a new membership. Once you become a regular …

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Pros: Good equipments and racquet ball court and swimming poolCons: rude/ misinformation from staff.Its been more than 3 weeks, they didn't fix hot tub jacuzzi. Staff don't care.Sales manager pushy at beginning of joining gym and mentioned i can leave by giving advance notice for month. After 14days i noticed and showed invoice of annual fee then he pretended/lied that he mentioned earlier and saysIt is just 4 bucks,🗣️ 4 bucks a month( sum up 50 a year).

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Please be careful when you sign the personal training contract. Terrible experience. I am trapped by this scam like personal training plans. When they offer you a free training assessment, never accept it because they only want to sell you the personal training plan, which is a trap. Don’t trust what their sales persons tell you. They are telling lies and hiding truth, only to charge you more money.Be careful of those fake 5 stars reviews.there are a lot of 1 star reviews here,but they don’t reply anything, this gym does not care about what their customer think.Their sales manager is unprofessional , unfriendly and arrogant.

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The Membership Manager is very rude to start with, who just laughs off your choice of not taking up his offer. This has been the same experience over the year at 2 different occasions at this center when the membership manager tries to arm …

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The gym is nice but I am very disappointed with the smell near the dumbell area. If you pick any of the dumbells, they smell so bad. Whoever is cleaning that place is doing really clumsy job. I ve never been in another gym with that bad of …

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I have been a member of City Sports since 2017/2018. I didn't update my billing info for a bit, and today I tried to pay my due fees to get my account reactivated. When I spoke to Mark (Sales Team) and the operational manager, they told me …

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The gym itself is fine... It has all the usual stuff: machines, free weights, racks, studio, stationary bike room, basketball court, swimming pool and lockers. The facilities are kept clean and the locker room is never that crowded. …

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Always think twice before you spend any money with this gym! They only care about getting money from you pocket and the management here is awful. I signed up for membership for their personal training class. Before my one-time free personal training session I was convinced by sales person to get an annual plan with $99 initiation fee (And a bunch of other fees, $200+ in total). Personal training is also very overpriced and not what I wanted. (And the trainer looked very unhappy when I refused to pay for a 6-month class session right after my free class.) I cancelled my membership right after that free personal training session, in person, with the sales person who opened the membership for me. He said yeah your membership was stopped butafter 1 month I am still being charged. He basically lied about personal training to get me sign up for annual pass and also lied about my membership cancellation. Btw it was extremely hard to cancel the membership because front desk can do nothing about it - I tried to cancel in person to make it easier but they still screwed it up. In summary, I spent $250 for 1 month membership for a free personal training session and got nothing from their poor management.

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This is a great gym. They have a great section for the people that like to do heavy duty lifting but it's not too intimidating for the average person to come in by to be do some cardio. I think the Sunnyvale branch is a bit nicer than the …

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This is a very good gym and has a lot of the amenities that you need when you got to the gym. Machines are well maintained and there is enough equipment to fulfill your workout needs. The monthly fee for this club is competitive with other clubs so I found no issues here. The only reason I have this club a 4 instead of a 5 is because they close at 8pm on Saturdays and Sundays. I sometimes like to go for a late workout on the weekends but that is not possible here. Other than this one issue, it is a great club and I have been very happy with City Sport since I first became a member in 2017!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 20 reviews.

The address is: 1165 E Arques Ave, Sunnyvale, CA 94085, United States .

The contact number is +1 408-990-2216

This service is listed under Gym .

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