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24 Hour Fitness in Sunnyvale offers a spacious and well-equipped gym with dedicated amenities like a pool, sauna, and basketball court. The gym operates 24/7, making it convenient for people with diverse schedules. Customer interaction varies with some appreciating the friendly staff and cleanliness while others experience poor customer service. Equipment maintenance appears inconsistent, as some machines are in need of repair. Safety concerns are also noted due to frequent occurrences of theft in the locker rooms.

While the gym boasts a broad range of fitness options and a few standout employees, issues like overcrowding, equipment disrepair, and mixed service levels might hinder the overall experience. The management's handling of memberships and guests could also benefit from greater transparency and improved professionalism.

Pros:

  • Open 24/7.
  • Spacious facility with various amenities.
  • Friendly staff according to some reviews.
  • Large selection of weightlifting equipment.
  • Includes a pool and basketball court.
  • Clean locker rooms according to several users.
  • Extra facilities like sauna and hot tub.
  • Offers a variety of fitness classes.
  • Helpful trainers give effective workout advice.
  • Modern weight training equipment.

Cons:

  • Inconsistent cleanliness, especially in showers and bathrooms.
  • Frequent machinery breakdowns.
  • Reports of theft and safety issues in the locker rooms.

Location / Contact

Rating Stats

3.5

out of 5.0

63 reviews
5.0
11 reviews
4.0
10 reviews
3.0
16 reviews
2.0
30 reviews
1.0

Reviews (130)

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The store service member is too busy to pick up phone call. I tried to call over 10 times on 11:00pm but no one respond and automatic ended the calls.

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Signed up for 3 day pass, was told they dont take it. Tried signing up for a year, manager was in meeting. Was offered 25$ for a day lolEveryone was walking in without signing in anyway yikes

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Banned Brendan from Santa Cruz because of a boss that was a bully and making false allegations when Santa Cruz is promoting health with giving out electrolytes outside the Sunnyvale location. Horrible ownership and would never recommend coming here!!! Brendan deserves to be unbanned until then 1 star 🤬 …

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Th manager in this 24 hour fitness is awful and needs to be fired

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Manager made inappropriate remarks towards my daughter

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Rude manager who permanently banned someone because he was promoting good health.

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24 hour fitness is terrible. Don’t go here, bad management.

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Banned Santa Cruz Medicinals for no reason! The manager/owner is on a power trip and needs to get fired.

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Banned Brendan from Santa Cruz because of a boss that was a bully and making false allegations when Santa Cruz is promoting health with giving out electrolytes outside the Sunnyvale location. Horrible ownership and would never recommend coming here!!! Brendan deserves to be unbanned until then 1 star 🤬 …

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Every time I go in there's tons of broken machines and it's so packed that I can't get a good workout. Sure, I'm going after work when it's busiest, but if the machines were all in good working order maybe there would be enough to go around.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 130 reviews.

The address is: 762 Sunnyvale Saratoga Rd, Sunnyvale, CA 94087, United States .

The contact number is +1 408-220-6588

This service is listed under Gym .

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