Located at 733 S Wolfe Rd, Sunnyvale, UFC GYM Sunnyvale offers an extensive range of fitness options, including a full octagon, diverse equipment, and numerous classes. Open 24 hours most days, it caters to varied schedules. The gym provides classes for adults and kids, fostering a family-friendly environment.
However, customer experiences are quite mixed. While some appreciate the friendly staff, clean facilities, and comprehensive class options, others have faced issues with billing discrepancies, poor customer service, and neglected maintenance.
Pros:
- Variety of classes for adults and kids.
- Open 24 hours on most days.
- Friendly and helpful staff.
- Clean equipment and facility.
- Full octagon with extensive equipment.
- Family-friendly environment.
- Fun and engaging classes.
- Convenient location.
- High-intensity workout options.
- Availability of a small cafe and smoothie bar.
Cons:
- Frequent billing issues.
- Poor customer service.
- Equipment maintenance problems.
Location / Contact
- Address: 733 S Wolfe Rd, Sunnyvale, CA 94086, United States
- Phone:+1 408-913-9800
- Email:[email protected]
- Website:ufcgym.com
Rating Stats
Reviews (23)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.4-star.
This business has 23 reviews.
The address is: 733 S Wolfe Rd, Sunnyvale, CA 94086, United States .
The contact number is +1 408-913-9800
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Rob LaPointe
11 months ago
More and more, the gym goers don't re-rack their weights. Or they just leave them on the floor. Leaving the gym messy and forcing others to clean up after the lazy ones. Also there are many members who don't shower and or don't know how to use deodorant, so they stink up the entire gym. So nasty! Even after discussing woth management several times things are not getting better. The staff is friendly but they don't make the efforts needed to make the gym a better place for all users.
Yesenia Tejeda
1 year ago
They need a better system with their lost and found. I had lost my airpods and the trackment on them had indicated that they were at the gym. The next day they were at someones house after I had called them confirming that I will pick them up the next day. Explaining the situation to the staff, they could not do anything about it. My question is if they gave my airpods to another guest who had lost them, why didn't they give me the case that the guest had lost instead of leaving me with nothing?
Abulizi Abudureheman
1 year ago
Dear UFC GYM Sunnyvale Management,I hope this message reaches you well. I am Abulizi Abudureheman, and I am writing to address a pressing issue regarding an overdue refund and membership concerns.Nearly three years ago, I paid $1,200.00 for personal training sessions, which I couldn't use due to unforeseen circumstances. Despite multiple attempts to resolve this matter, I have encountered unresponsiveness and poor customer service, especially from the manager.Recently, I received an email about a supposed "past due balance," which seems inaccurate. I had paid for a one-year membership but could not utilize the gym facilities. Instead of addressing the refund issue, the focus has shifted to an alleged past due balance.I'm also aware of a friend who was charged for two years' membership fees after relocating abroad without any refund option.I request an immediate investigation into my outstanding refund, correction of account inaccuracies, and prompt resolution. Transparent and fair business practices are crucial, and I trust we can resolve this matter amicably.I appreciate your swift attention to this issue and expect a satisfactory resolution.Sincerely,Abulizi Abudureheman
C G
1 year ago
They have a variety of high intensity work-out classes. The facility and equipment are clean. People and staff are friendly. Staff are very helpful and easy to approach. Jujitsu classes are available for adults and kids and offered at various times throughout the week.
Kathy S.
1 year ago
There is a lot to be said about my experience at UFC Gym but I'm not going to leave an extremely detailed review as my time is valuable. However, I will note that my most recent experience at this gym was very unpleasant...ranging from being double charged for monthly fees, interacting with extremely rude and arrogant front desk staff, oberserving the gym equipment being in a raggedy condition and having witnessed the most disgusting, unkempt ladies locker room I've ever seen which resulted in an infestation of cockroaches...just nasty!!!This last time I signed up for a membership at this gym was in fact my last time and after carefully analyzing what I've experienced over there, I conclude that the entire operation ran awhole lot smoother when Jeremy was the GM. He made sure that his staff was courteous and treated members with respect. I am happy that he has moved on to bigger and better things and I'm so relieved to be outta there!!!👍🏾Btw...... my cancellation was not acknowledged via email as initially stated by corporate!!!
Priya Samy
1 year ago
They randomly change their membership benefits. We have been using the current membership which allows for guest for nearly 3+ years with no issues and suddenly they said we have to upgrade to bring a guest. So they’re the person who sold us the membership pass lied or they are randomly changing the benefits now and saying that it was always so.The classes don’t have proper instructors and the good one leave pretty often.No at all worth the price they charge you with all the initial fees and all.
Atul Singh
1 year ago
They dont maintain the equipment on time, Leg press machine waiting for more than 2 months to get repaired. They will give execuse like parts are coming from out of country and other silly reasons. Everytime equipment breaks down they take lot of time
Alex Niemeyer
1 year ago
This place is great if you know what you’re getting in to. It’s not a fancy gym; it’s a hardcore gym with a full octagon, bags, mats, weights, racks, cardio equipment, a dirty locker room, and friendly staff.
Mohammed Rafay
1 year ago
Gym is great, equipment is clean. Staff is also very friendly and helpful. Isaiah at the smoothie bar makes world class protien smoothies, and is also very helpful.
Nikunj
1 year ago
Best gym I have been to with the best equipments I had the chance to workout with!