UFC GYM Sunnyvale

This gym isn't the same as other gyms! This gym has classes you can take! There are also classes for kids! You can take classes like boxing, kickboxing, BJJ, HIIT, and dance fusion! There are locker rooms and if you want you can workout regularly!

I've gone to 5 different gyms over the past years and this one is hands down my favorite. They may not have all the additional amenities of the other ones but the staff actually care and the overall vibes are my favorite. The classes they offer are very fun to change up the pace too.

UFC GYM in Sunnyvale has been illegally charging me for some months without having my authorization or even a singed contract. When I went to speak with Autumn Fonceca the General Manager asking for an explanation she keeps saying she doesn't know what is happening and can't help me even though I shower her the constant charges to my bank account.I recommend that anyone who is a member at this gym to be very careful so that they are not also charged for services they did not authorize.

Well…I really liked this gym. The trainers were amazing!! The classes were extraordinary. Then all the good instructors left one by one.Then some coaches were improving and then the best coach moved to morning classes which I can’t attend due to work.The coaches for DUT are not that good at least the new ones or the substitutes. The kickboxing coach on Monday’s is the best, he should teach DUT too.Apart from that it’s really bad! I’m just staying for the weights, which by the way some machines are broken and is taking a while to get them fixed.Oh by the way one time there was some wind the lost power and decided to chill at 4pm and close the doors, the power came back around 6, but the staff was already in their houses chilling.Go UFC. To the old days.

UPDATE: I cancelled my membership and they still charged me more than 30 days later. The contract clearly states 30 days notice. Autumn (the GM) even acknowledged the cancellation via email.I was very disappointed with the customer service at this gym. I needed them to send an email to another gym as proof of my cross-border membership, and despite multiple attempts to contact them via email and phone, my request was not fulfilled. In fact, my e-mails to Autumn (the manager) were ignored.I spent over two hours trying to get this issue resolved and did not receive any assistance. The staff member, Kenny, assured me he would take care of it, but nothing happened.Overall, my experience with the customer service at this gym was very poor.

It was ok, until we cancelled, they messed up and didn’t register cancellation and now I have been calling them for more than 2 months to get a refund, their answer is next week over and over again. Tired of this disputed credit card …

We need to understand 2 things before talking about the issues with this gym. One, it is operated at scale. The place is massive and there is no sense of personalisation in your classes unless you pay for super costly 1:1 training. Two, it …

I wish I could give this gym zero stars! Never in my life have a been harassed by a gym to continue a membership. I called to cancel in August of 2021 and they are now calling me NONSTOP in the middle of February '22 about driving all the …

I want to give this gym 0 stars. Signing up for UFC gym is a big regret. When I tried contacting them they kept telling me to come another time and that the concerned person is not there. I signed up for personal training and because of my …

Emailed one of the managers who was Ricc about canceling my membership. Told me he would send my request to Corporate...I don't know why you just can't cancel my membership like other gyms rather than make up fake reasons to complicate …