Mountainside Fitness Surprise is a top-rated gym located at 15455 W Bell Rd, Surprise, AZ. The gym features state-of-the-art equipment, an expansive workout space, and a variety of classes to cater to all fitness levels. The friendly and helpful staff, including standout members like Colleen and Rebekah, contribute to a welcoming atmosphere. Parents especially appreciate the exceptional childcare facilities, which allow them to focus on their workouts while knowing their children are well cared for.
The gym also offers personal training services, with trainers like Troy Sienkiewicz lauded for their dedication and effectiveness. Despite some concerns about overcrowding and occasional pushy sales tactics, the overall cleanliness and professionalism make Mountainside Fitness Surprise a favored choice for many fitness enthusiasts in the valley.
Pros:
- Friendly and helpful staff.
- Exceptional childcare facilities.
- Variety of well-maintained equipment and classes.
- Clean and spacious workout areas.
- Personal trainers like Troy, who are highly recommended.
- Great amenities, including a rock climbing wall and saunas.
- Welcoming atmosphere for all fitness levels.
- Convenient operating hours.
- Well-organized and accommodating membership services.
- Positive community feel and excellent customer service.
Cons:
- Some concerns about overcrowding.
- Occasional pushy sales tactics.
- A few negative experiences with billing practices.
Location / Contact
- Address: 15455 W Bell Rd, Surprise, AZ 85374, United States
- Phone:+1 623-889-0374
- Website:mountainsidefitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 15455 W Bell Rd, Surprise, AZ 85374, United States .
The contact number is +1 623-889-0374
This service is listed under Gym .
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Brittany Crawford
1 year ago
Literally was getting my oil change right nextDoor and i need to use the bathroom the lady at the front desk with red hair was so nasty and rude telling me i couldn’t use the bathroom which is fine members only. But it was the way she looked at me with disgust and spoke to me. I was literally going to actually enroll because my brother works out there to but after this interaction i will not be and my brother will be canceling as well
leilani miranda
1 year ago
Wow!! I took my daughter to the child care and Oh My! My little girl was going on and on about the fun she had. She loved the teachers especially this young lady named Aspen. Such a joy knowing my children are having a good and educational time while I do my workouts!
Jacob Vincelette
1 year ago
I had an amazing experience at this gym! I went to the gym and brought my son to the Child Care and he loved it! He keeps raving about this girl named Aspen, She must be really good at her job. I will definitely be coming back!
Danny Smith
1 year ago
Horribly ran place. By far my worst experience with any gym in any state. The basketball court is smaller than an elementary court. The staff stare at people. I informed them that I live in Seattle and only wanted a 1 month membership while in town. We agreed I can if I paid the dues of the final month. Which I did. Then they invoiced me for 6 months of services which I never agree to while I was in Seattle. Horrible facility and even worse services from the staff. They seemed desperate to charge me for another 6 months even tho I hadn’t been there in months
Gracey Barbush
1 year ago
Hi!! I just moved here from California, I needed to find a new gym but kid friendly. I have had bad experiences in the past with childcare at other locations and I’ve got to say mountainside is THE BEST when it comes to childcare. My kid asks me everyday to go see Aspen. Aspen is one of the workers and she’s amazing!! If you need to find a good place to take care of your kiddos, go to mountainside and ask for Aspen!! I love her 😍😍
Alex Carrillo
1 year ago
First, customer service is great, all around. Child care does an excellent job interacting with the kids and keeping them entertained. The workout area is not crowded. People come here to work out and have a great experience without being jammed packed like those $10 gyms. You get what you pay for and Mountainside is worth every penny.
Emma G
1 year ago
The childcare at Mountainside is amazing. I recently got a membership after a not so good experience at my old gym. All of the girls are great especially Aspen. My kids are always so excited to see her! The whole experience really makes it …
Adrian Peña
1 year ago
The gym has expanded and added more sections to lift. This location is starting to be my favorite. Great gym to join!
Tricia L
1 year ago
Or family have been going to Mountain for awhile now. We give the staff a 4 star.The Gym need some improvement. The smell is awful(smells like a football locker room), and the gym needs daily maintenance. All the other gyms we’ve gone to have a welcoming clean smell and you see someone cleaning and mopping. No matter what time of the day you go. I’ve never seen anyone clean but fold towels.The Gym has a lot of people videoing and playing on phone which can be frustrating when needing the equipment to complete your workout.Tanning is okay but not sure the maintenance this area either or change out the bulbs.
shelley wells
1 year ago
This Mountainside fitness is the worst ran gym. You are wasting your money. I just walked in and had the worst vibe. Rude people. Please take your money elsewhere. It would be your best bet. Run as fast as you can.😡😡 …