Planet Fitness

The staff here is the best. Garrett the assistant manager makes this place #1 for me. Angel has been a great addition too. They keep the place clean and are willing to always accommodate and help whenever possible. Great staff!!!!!

I basically like this gym but they lost a star because they never change the water fountain filter. If the red light is on the water is not being filtered. They have said “I’ll tell the manager” next day it’s still the same. Just now it’s a regular fountain and not filtered.

Always close parking unlike other gyms. In expensuve. Very clean friendly staff. You can fill water bottle free with filtered water. Also free bagels and puzza once a month!. There are always available machines.

This is an awesome gym if I was more consistent I'm sure I would lose the three inches off my waist that I'm complaining about

This location is pretty big, they have a bunch of cardio machines so you don't have to worry about staring anyone down for a treadmill/elliptical/bike. Free weight area can get a big chaotic at times, with people hoarding weights and leaving things scattered around the area.They have huge fans over the cardio area that unfortunately placed below lights, so when the blades spin the flickering lights can be dizzying. Black card lounge is great. Employees are chill and friendly.

I just requested a temporary pass to try this gym and was told they do not give free passes. I have never been to a gym that did not allow free passes, I have to ask, what are they hiding. Although they did offer a $20 24 hour pass but no thanks. There are plenty of other gyms out there. After reading this management responded and said a one day pass is available on the website, however the desk person I spoke to yesterday did not tell me that a 1 day free pass was available. So I went over to the new 24 hour fitness on Del Amo Blvd. and they graciously provided me with a free 7 day pass and a complete tour. If I was management at Planet Fitness, I would fire the desk person that was working there yesterday, for incredibly poor customer service.

I've have a wonderful time coming to this gym, until coming to workout after midnight. My billing issue has apparently made me a target of a staff member who not only yells, " I can't let you in" very loudly three times in this JugdeFree zone, but last night took her rudeness to another level, while in front of another employee, who told her to take 15min break, but looks at me to ensure I don't get in.Look, retrain her in better customer services because she does not fit the Planet fitness code of a true judge free zone.Seriously, I've never been so embarrassed and she truly needs to apologize for talking to me in the manner that she did. Unprofessional and just surly. Management will be getting a formal complaint.

The gym is great. Staff is helpful for the most part. My only complaint is that when I initially joined the front desk attendant Terrance handed me an iPad and said "Here fill this out" without any explanation of member dues, money down benefits of regular membership vs. black card membership etc. My friend who is also a black card member filled every thing out for me and we were done in about 5 minutes which was easy but I had no idea about the $30 yearly dues or any of the benefits. Also my friend got fun things like a t-shirt and a water bottle, I got and email saying I owed more money. So that is my only critique, no matter how busy the staff is (on this particular morning he was the only one at the counter, not his fault he couldn't devote all his attention to me) or how early it is (I work out from 430-600 am typically. I get it...TOO EARLY) a little more explanation regarding the ins-outs of joining this particular gym would be helpful. That and keep the pigeons and the bugs out. This particular location seems to have a roach issue (I have already killed two in the last 3 weeks which were by the yoga mats). One employee said "Are you sure it is a cockroach and not a water bug???" I opened the paper towel and said "what does this look like," and he jumped back and told me he would let the manager know .

Ok, so first of all, the locker rooms and gym are very clean. Like, I'm not afraid to shower there or anything. The bathrooms are always in working order and clean-- which wasn't the case at my last gym just down the street from there. Then, I see employees regularly wiping down machines that weren't wiped down by members. That's awesome! Speaking of machines, the machines are very good quality and user friendly; and they have little jacks for your headphones if you want to tune into one of the shows on their (also very nice) TV's. As if that weren't amazing already, there's a bucket of tootsie rolls at the front desk. Lastly, the staff there is kind, thoughtful, and friendly. Thanks, PF!

I like this gym very much. Great prices. Nice employees. Nice customers. Good basic equipment. I have only one problem, but it is a big one. The texting on the weight machines is completely out of control! You can see situations that are so absurd they look like episodes of Candid Camera. People are sitting on machines, taking them out of action for long periods of time, and doing nothing but reading texts or reading Lord knows what! Why not enforce the following policy? "Text all you want, as long as you get off the weight machine first!"