Planet Fitness in Torrance, CA, offers a 24-hour workout experience with a wide range of equipment and amenities at a budget-friendly price. Known for its cleanliness and friendly staff, the gym creates an inviting atmosphere for members of all fitness levels. Although it excels in offering a variety of cardio machines and maintaining cleanliness, it has received mixed reviews regarding management responsiveness and membership policies.
Memberships, including the affordable Black Card, come with additional perks like hydro-massage beds and access to multiple locations. However, some customers cite poor customer service and billing issues as significant drawbacks. Despite these concerns, many find the gym to be a great value for its price.
Pros:
- Open 24 hours
- Affordable membership options
- Clean facilities
- Friendly and helpful staff
- Variety of cardio machines
- Hydro-massage beds
- Judgment-free zone
- Multiple locations accessible with Black Card
- Well-maintained equipment
- Organized workout areas
Cons:
- Issues with membership cancellation
- Billing problems
- Occasionally overcrowded
Location / Contact
- Address: 20040 Hawthorne Blvd, Torrance, CA 90503, United States
- Phone:+1 310-371-7773
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 133 reviews.
The address is: 20040 Hawthorne Blvd, Torrance, CA 90503, United States .
The contact number is +1 310-371-7773
This service is listed under Gym .
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MzzT S.
1 year ago
Very disgusting bathrooms. 🤢🤮🤮 Nobody here cleans the restroom/ toilet. The same exact feces stain as yesterday. My eyes could not believe it. 😩 …
Billie Paniry
1 year ago
The water in the showers has a rotten egg smell and the empliyees are lazy glad to go back to 24hour fitness
L K
1 year ago
A few suggestions;-water at the fountain tastes so bad, change it or change the filter-close the front door, smelling in-n-out isn’t fun-bathroom toilet paper quality is so bad & dirty-stock hand sanitizer again-have staff clean machines, the smell of cologne is on several of them-if staff does smoke weed, they should already air out the smell before coming back to the deskPlease & thank you!
Ceeps Magiggles
1 year ago
I was a member at this gym for a year with 0 problems, until this May when they decided to charge me twice for the annual membership fee. After I showed up with bank statements that verified this mishap, the assistant manager Yulisa continued to deny that it happened and basically accused me of falsifying this info. There is no corporate number to communicate this issue they said since its franchise owned, so it's going on my permanent blacklist. They will steal money from your account, ask you for proof, and then deny that it happened. Complete waste of my time.
Steve B
1 year ago
I know the specific locations don't make the rules for PF, but this was my primary location so here's my review.PF allows you to create an account online, but in order to close your account, you have to personally walk into a location or write a snail mail. What a scam! What company doesn't offer phone or email support to close to your account?? I mean even credit card companies allow you to close your account by phone. This company makes it as difficult for you to cancel so they can keep billing you.I haven't gone to the gym in over a month and I continue to be charged for this trash service.Oh and when they show you that bogus crowd meter on their app, it's lies. It always shows small crowds but when you get there, it's packed!... 90% of machines taken.
Kirana Rao
1 year ago
Well-maintained machines and a clean place. The staff very helpful for answering your queries. Minimal to no wait-times for machinesDefinitely recommend!
Manou
1 year ago
Ok so I get a very good vibe from this gym. It seems clean. Quite good light and disposition. What I notice too is that there’s a lot of under 40 ish people!!! Maybe it’s because I come from Florida and Florida sucks haha. Bro in Fl they are all over 40. Crazy. Am 26. The trainer seems to have a great energy, I just saw him with others.+ here is the schedule 🤙🏻
Becky Brown
1 year ago
There are no complaints here. Customer service is phenomenal. Equipment always works. Gym is clean and well kept. For those of us with disabilities I love that it's still judgment free and a safe space. They do have ramps and great machines for us as well. A very inclusive experience.
Jayce Y
1 year ago
Good gym only thing they need is more than 1 leg press machine (real one, not the machine weights)
Mad R
1 year ago
Rude employees. Be aware that you can cancel your membership only in person and employees are going to be joking and not being serious.Restrooms are often disgusting.