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Healthtrax Fitness & Wellness in Warwick, RI, is a comprehensive fitness center offering a plethora of amenities. The friendly and professional staff strive to create a comfortable workout environment for all members. With facilities such as swimming pools, hydro massage chairs, a sauna, and steam rooms, it caters to diverse fitness needs. Members commend its cleanliness and the availability of a wide range of fitness classes and personalized training programs.

However, the center has received mixed reviews regarding equipment maintenance and the management of shared spaces. Some members reported difficulties booking amenities and dissatisfaction with the condition of certain facilities. Despite these issues, many still find value due to its variety of services and supportive community.

Pros:

  • Friendly and professional staff
  • Wide range of facilities including pools and hydro massage chairs
  • Very clean and well-maintained space
  • A variety of fitness classes and programs
  • Affordable membership options with insurance coverage
  • Good for families and people of all ages
  • Ample parking available
  • Comfortable atmosphere for workouts
  • Responsive and helpful staff
  • Hydro massage chairs are a member favorite

Cons:

  • Equipment maintenance issues
  • Complicated booking system for certain amenities
  • Some complaints about the men's locker room and shower facilities

Location / Contact

Rating Stats

4.2

out of 5.0

10 reviews
5.0
2 reviews
4.0
5 reviews
3.0
11 reviews
2.0
42 reviews
1.0

Reviews (70)

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Great place!

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Love the PREP program. Physician Referred Exercise Program.

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Beautiful, clean, very friendly and professional!

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Everything you need from yoga to body building. And a pool

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Care New England great Staff

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Ample parking and the staff took my client in like she was part of thier family.

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great workout with my trainer Austin and great workout classes.

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Great gym, friendly staff,Very clean facilities. Plenty of parking!

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I love this gym every one is like family, I love everything and everyone there’s so nice. And I love my trainer Austin, and the services all I love Jenn and the class zumba all clase all the triener so nice the boss is so nice and the housekeeping and the nutrition I love everything and people going there’s so nice well like family.

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Healthtrax, what can I say. Maybe I should talk about the constant debiting of a credit card for monthly charges when the membership was cancelled.....for several consecutive months. Or maybe I should speak on the fact that monthly calls to Healthtrax regarding these felonious charges when I was told the account was closed and a refund would be credited to the account never happened. Or maybe I can talk about after several monthly calls, a colleague from Healthtra. Says the membership can not be cancelled over the phone ...... hmmmmm first time this was stated seems odd monthly (yes monthly) conversations this was never stated one time. Or maybe I should just talk about how rude the membership colleague was on the phone when I tried to explain my dilemma......again. Get the picture? Recommendation: Stay as far away from this place as you can. They are not customer friendly, factually they are rude

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 70 reviews.

The address is: 2191 Post Rd, Warwick, RI 02886, United States .

The contact number is +1 800-505-5000

This service is listed under Fitness Center .

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